Job Description
As our NielsenIQ HR Organization continues to evolve to meet the changing demands of the business and the workforce, we will be challenged to find new ways to deliver value to the organization with a focus on efficiency and simplicity. To enable this transformation, we will set up a new Employee Experience team to focus on delivering with excellence against our most fundamental HR needs. Employee Experience team members will work with the Regional/Cluster/Country Employee Experience leader, ensuring we deliver with excellence HR operations and administrative work and improve the overall employee experience.

• Ensure continuity of business as usual (BAU) HR operations and administrative work in your respective cluster/country
• Ensure our employees’ most fundamental needs are met by effectively answering employee queries, maintaining accurate employee data and connecting associates with the right tools
• Ensure best in class service when it comes to HR administrative processes
• Identify and document local and cluster level administrative work pertaining to standard letters, documents, and agreements
• Identify and document any additional administrative and operational work currently owned by local, regional, and global HRBPs and COEs which could move into the Employee Experience team
• Review our policies, processes, and ways of working holistically for opportunities to streamline - eliminate waste and redundancy
• Propose improvements to internal processes with an eye towards automation, enabling more consistency across the HR and the NielsenIQ business (both locally and globally)
• Research and bring latest practices in the cluster/country to the team
• Stay connected with the other Employee Experience team members, ensuring that we take a consistent approach wherever possible and avoid duplication of effort or regionally varied processes
• Implement systems/automation-based solutions for the organization