Employee Growth and Culture Manager at The Legal Aid Society of Cleveland

Cleveland, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Oct, 26

Salary

118821.0

Posted On

16 Jul, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Instructional Design, Employee Engagement, Leadership Development, Project Management, Facilitation, Coaching, Cultural Awareness, Change Management, Training Delivery, Conflict Resolution, Strategic Planning, Data Analysis, Inclusive Leadership, Communication, Microsoft Office, HR Compliance

Industry

Law Practice

Description

Job Summary: The Employee Growth and Culture Manager is responsible for creating, supporting and sustaining culture initiatives that enhance engagement, belonging, and organizational effectiveness. Reporting to the Director of People and Culture, this role designs and leads training programs across the employee lifecycle while partnering with leaders to strengthen people management, teamwork, and alignment with organizational values. This role is responsible for creating employee development experiences that reflect the organization’s values and commitment to equity, dignity, and well-being. Through employee engagement initiatives and learning programs, the Manager helps foster a workplace that prioritizes emotional well-being, safety, and respect”, built with people, not just policies, in mind. Essential Functions: Employee Development & Learning • Design, implement, and oversee comprehensive employee development and training strategies aligned with organizational goals and culture. • Deliver learning programs that support employee growth across the full lifecycle, from onboarding through advancement and offboarding. • Develop and facilitate training related to organizational values, cultural expectations, communication, collaboration, and employee well-being. • Lead leadership and supervisor development initiatives focused on people management, inclusive leadership, and culture stewardship. • Assess training needs using data from engagement surveys, feedback, and organizational priorities; translate findings into actionable learning solutions. • Evaluate the effectiveness of development programs and continuously improve learning experiences and outcomes. Employee Engagement & Experience • Design and manage employee engagement programs such as Employee Resource Groups, peer mentoring and learning communities. • Lead employee engagement surveys, focus groups, and listening sessions; translate results into measurable action plans. • Partner with staff to co-create initiatives related to wellness, belonging, recognition, and career development. • Support storytelling, recognition, and communications that reinforce culture, learning, and shared values. Management & Leadership Support • Coach and advise supervisors and managers on supporting employee development, engagement, and inclusive team cultures. • Collaborate with Directors and Managing Attorneys to define, model, and reinforce leadership behaviors aligned with organizational values. • Support organizational change initiatives by equipping leaders with training, tools, and communication strategies. • Provide guidance to employees and management on culture- and development-related challenges and organizational dynamics. • Lead initiatives that strengthen collaboration, accountability, and cross-team learning. Team Collaboration • Cross-train and provide support across critical People & Culture functions as needed. • Collaborate with People & Culture team members to embed employee development and culture best practices into policies, programs, and systems. Additional Responsibilities • Perform other duties as assigned. Supervisory Responsibilities • None. Job Requirements: • Bachelor’s degree in related field or equivalent combination of education and experience required. • Minimum 7+ years of progressive experience in employee development, learning and development, or people & culture and belonging roles. • Demonstrated experience designing and delivering training, learning programs, or leadership development initiatives. • Experience leading employee engagement or affinity groups preferred. • Experience working in a union environment, legal services or non-profit setting preferred. • Knowledge and understanding of employment laws, practices, compliance, and legal requirements. • Strong knowledge of employment laws, HR practices, and organizational policy. • Proficiency with Microsoft Office, and project management software. • Proven project management, facilitation, and instructional design skills preferred. • Strong interpersonal, communication, and coaching skills with cultural awareness and sensitivity. • Exceptional attention to detail and the ability to manage multiple priorities. Working Conditions and Physical Demands: • Office environment. • Limited travel required. Success Factors: • Highly self-directed, organized, and capable of managing multiple development initiatives simultaneously. • Trusted advisor to employees and leaders, exercising sound judgment and discretion. • Skilled facilitator and communicator able to engage diverse audiences. • Demonstrated commitment to justice, equity, and access to opportunity, particularly for individuals and communities with low incomes. • Models professionalism, diplomacy, and respect in all interactions. • Values diverse cultures, perspectives, and lived experiences. • Maintains strict confidentiality regarding employee and sensitive matters. The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. At the employee’s request, reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Compensation & Benefits: The 2026-27 salary range for Employee Growth and Culture Manager is $79,568 – $118.821. The top third of Legal Aid’s salary ranges are reserved for those with deep skill sets, long tenure, and consistent exceptional performance. In addition, Legal Aid offers an exceptional benefits package including healthcare, life and disability insurance, retirement savings plan with up to 13% employer contribution, and much more. Visit www.lasclev.org/careers/overview [http://www.lasclev.org/careers/overview] for more information. Application Deadline: Friday, August 14, 2026, at 11:59 pm EST Legal Aid is an Equal Opportunity Employer and does not discriminate because of age, race, gender, religion, national origin, marital status, sexual orientation, gender identity, or disability.

Responsibilities

Design and lead employee development and training programs to enhance organizational culture, engagement, and belonging. Partner with leadership to strengthen people management and align team behaviors with organizational values.