Job No. BBUK12464
Employee Relations Advisor - Fixed Term Contract - Newcastle upon Tyne
Enabling Functions
Human Resources
Newcastle upon Tyne
Fixed Term
About the role
Our work matters to millions. It’ll matter to you too.
Join our Enabling Functions team as an ER Advisor and you’ll be a big part of fascinating, complex, varied and meaningful work!
We are open to applications from experienced ER Advisors as well as candidates looking to move into ER from a HR generalist background.
This role is a 12 month fixed term contract.
What you’ll be doing

As an ER Advisor you will be responsible for:

• Advise and coach business unit managers to effectively manage all employee relations issues in line with the HR policy & guidance tiered model across the full scope of Employee Relations (ER) cases
• Assimilate information and context of particular cases in order to educate, coach and develop line managers through a range of Employee Relations interventions, resulting in their improved understanding and ability to prevent and / or manage future issues
• Develop and maintain personal expertise and best practice across the team, actively share knowledge and case management experience, in order to maintain consistency of approach. Applying expertise and judgement to complex and demanding cases
• Adopt a partnership working approach across the broader HR community, working with other HR team members to deliver a seamless ‘one team’ service to the business
• Ensure effective, timely case management of people related issues
• Develop positive, collaborative working relationships both internally and externally

Who we’re looking for

Essential

• Excellent communication skills demonstrated through a variety of methods but with particular emphasis on telephone skills
• Proven experience of effectively utilising a variety of effective influencing skills to achieve business aims and objectives.
• Proven ability to work without close supervision, a self-starter who enjoys working as part of a team but who is equally comfortable working on their own, utilising their initiative in an effective manner
• Strong organisational, planning, time and project management skills with evidence of ability to work to tight deadlines whilst maintaining quality, accuracy, attention to detail and high standards
• Strong decision making skills. Able to make timely, informed decisions that take into account the facts, goals, constraints and risks. Balances analysis, wisdom, experience and perspective when making decisions
• Ability to maintain confidentiality and integrity in all matters, displaying appropriate judgement and initiative when required

Desirable

• CIPD Qualified or studying towards
• Experience of providing a true consultancy service to business leaders. Able to demonstrate a positive approach to customer service and focus on delivering customer requirements
• Proven ability to demonstrate an understanding of the business and how HR can support the delivery of business goals

Why work for us
Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.
Why join us?

As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:

• Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
• 25 days paid annual leave (pro rata)
• Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
• Pension, share incentive plan, volunteering leave, recognition schemes and much more…

About us
Balfour Beatty Group Enabling Functions are Legal, Finance, IT and Procurement, Communications, Health Safety and Environment, HR and Sustainability. Together, they support delivery of our Build to Last strategy whilst improving efficiencies and standardising our approach, systems and processes.
Diversity and inclusion
At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion
To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence ‘Employer Recognition Scheme’ and actively encourage applications from Armed Forces personnel, veterans and reservists.
As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: https://disabilityconfident.campaign.gov.uk/
We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at: candidaterecruitmentqueries@balfourbeatty.com

As an ER Advisor you will be responsible for:

• Advise and coach business unit managers to effectively manage all employee relations issues in line with the HR policy & guidance tiered model across the full scope of Employee Relations (ER) cases
• Assimilate information and context of particular cases in order to educate, coach and develop line managers through a range of Employee Relations interventions, resulting in their improved understanding and ability to prevent and / or manage future issues
• Develop and maintain personal expertise and best practice across the team, actively share knowledge and case management experience, in order to maintain consistency of approach. Applying expertise and judgement to complex and demanding cases
• Adopt a partnership working approach across the broader HR community, working with other HR team members to deliver a seamless ‘one team’ service to the business
• Ensure effective, timely case management of people related issues
• Develop positive, collaborative working relationships both internally and externall

As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:

• Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
• 25 days paid annual leave (pro rata)
• Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
• Pension, share incentive plan, volunteering leave, recognition schemes and much more