Full job description

Employee Relations Partner | ER & Engagement | Remote / Field Based

Zachary Daniels are partnering with a leading UK retailer to recruit an experienced Employee Relations Partner to join their wider People team.

This is a broad role combining complex Employee Relations with engagement, wellbeing, D&I, policy and wider People projects. You'll be helping the business manage ER risk effectively, but just as importantly, looking at what can be done proactively to improve the employee experience and drive engagement across the organisation.

The role is remote and field based with regular travel, so we're looking for someone who enjoys getting out into the business, building relationships and understanding what's really happening on the ground.

What you'll be doing

Providing specialist advice on complex and escalated ER matters
Supporting disciplinaries, grievances, redundancies and other complex people issues
Managing and supporting Employment Tribunal cases alongside employment solicitors
Supporting settlement discussions and helping the business manage ER risk
Reviewing and developing policies and processes to ensure they're legally compliant, practical and aligned with the culture of the business
Working across employee engagement, wellbeing, D&I and reward initiatives
Using ER and people data to spot trends, identify areas of concern and help shape proactive solutions
Supporting initiatives and projects designed to improve the overall employee experience and engagement
Working with Trade Unions and supporting dispute resolution
Creating and delivering ER training to build capability across HR and the wider management population
Sharing best practice and helping drive consistency across a large, multi-site organisation
Getting involved in wider People projects and cross-functional initiatives
Providing on-site support for more complex ER situations when required

What we're looking for

We're looking for someone who brings strong technical ER knowledge but can see the bigger People picture too.

You'll ideally have:

Strong experience managing complex and escalated ER casework
Up-to-date UK employment law knowledge
Experience supporting or managing Employment Tribunal cases
Experience or exposure to employee engagement and wider People initiatives
Exposure to Trade Unions and dispute resolution
Experience creating and delivering ER training
A commercial and pragmatic approach
Strong influencing and stakeholder management skills
The confidence to challenge and coach managers
Excellent organisation and communication skills
A full UK driving licence and access to a vehicle
Experience within retail, hospitality or another fast-paced, multi

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Responsibilities