EMPLOYEE RELATIONS EXECUTIVE

Location (Country-County-City) UK-Hampshire-Basingstoke
Job Locations UK-Hampshire-Basingstoke
ID
2025-9704
Employment Type
Full-Time
Offer/Contract Type
No End Date
Location Name
The Merlin Hub Basingstoke

QUALIFICATIONS & EXPERIENCE

• Proven experience in an Employee Relations or Senior HR Advisory role, preferably within a shared service or matrix environment.
• Demonstrable experience in managing a high volume of complex ER cases.
  • Experience using HR systems and case management tools (e.g. ServiceNow) is desirable. • Unions experience would be advantageous.

• Ensure ER matters, including disciplinaries, grievances, absences, capabilities, and performance are resolved promptly and accurately in line with Merlin’s best practices, employment legislation, and UK Hub KPIs/SLAs.
• Help build capability by contributing to manager training, and upskilling initiatives on ER topics.
• Collaborate with Legal and external advisors to support resolutions of high-risk or complex cases.
• Promote fairness and consistency in the application of People policies across the business.
• Contribute to the development and continuous improvement of ER policies, procedures, and toolkits in line with best practice and legal standards.