WHEN YOU JOIN VERIZON

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.
What you’ll be doing…

As an Employee Relations-Manager, you will serve as a primary point of contact responding to internal workplace complaints and escalations. For each case, conduct an internal investigation including interviewing relevant parties, gathering documentation, and articulating the findings. Provide subject matter expertise to leadership on employee relations, investigations, and employment practices. Serve as a subject matter expert and escalation point for an assigned client group for complex employee relations matters.

• Ensuring appropriate calibration of disciplinary action for all Code of Conduct violations.
• Becoming a trusted subject matter expert on complex employee relations matters, including diagnosing problems, negotiating workable solutions, and providing a verbal or written report of fact findings to all levels of leadership.
• Building and establishing relationships with HRBPs and business leaders at various levels.
• Developing, planning, and communicating updates on ER processes, policies, tools, and resources.
• Focusing on elevating ER capabilities and people leaders across the business.
• Managing cases and ensuring timely response and the advancement towards resolution.
• Managing complex, escalated, or sensitive cases in partnership with Ethics and/or Legal Compliance.

In this hybrid role, you may sit out of any Verizon hub office location in the continental US.
What we are looking for…

• Ensuring appropriate calibration of disciplinary action for all Code of Conduct violations.
• Becoming a trusted subject matter expert on complex employee relations matters, including diagnosing problems, negotiating workable solutions, and providing a verbal or written report of fact findings to all levels of leadership.
• Building and establishing relationships with HRBPs and business leaders at various levels.
• Developing, planning, and communicating updates on ER processes, policies, tools, and resources.
• Focusing on elevating ER capabilities and people leaders across the business.
• Managing cases and ensuring timely response and the advancement towards resolution.
• Managing complex, escalated, or sensitive cases in partnership with Ethics and/or Legal Compliance