LOCATION: NEWCASTLE | FUNCTION: PEOPLE & CULTURE

At AND-E, we’re proud to be one of the fastest-growing insurance companies — and even prouder of the warm, inclusive culture we’re building. We’re committed to creating a diverse community, combining a unique mix of talents and perspectives to help drive our business forward.
We’re growing, and we’re looking for a part-time Employee Relations Specialist to join our People & Culture team in Newcastle on a permanent basis.
In this role, you’ll deliver a best-in-class People Advisory service, supporting managers across the business with expert guidance on employee relations and people management. Your insights and expertise will help shape a positive employee experience, aligned with our values and culture.
AND-E was proud to be shortlisted for Best Insurance Employer at the 2022 British Insurance Awards, earning a 5-star rating — a reflection of our commitment to our people.

IF YOU’RE READY TO TAKE YOUR CAREER FURTHER, FASTER — THIS IS YOUR OPPORTUNITY.

Responsibilities:

• Provide insightful monthly reports to operational managers, identifying trends and supporting improvement initiatives.
• Coach and guide people managers through all Employee Relations matters.
• Support onboarding and induction for new People Managers.
• Assist in managing organisational change programs alongside leadership.
• Collaborate across business functions to deliver a seamless people service.
• Support People Services with complex queries, driving continuous improvement and user experience.
• Maintain and update people policies, ensuring compliance and accessibility.
• Oversee governance of regulatory and legislative requirements (e.g., Visa, GDPR, Employment Law).
• Support line manager development and training initiatives.
• Champion culture, wellbeing, and diversity, contributing to DE&I goals.
• Help deliver People & Culture strategies aligned with business objectives.

Knowledge, Experience and Qualifications:

• CIPD Level 5 Qualification or proven and demonstrable experience required
• Ability to use data to create meaningful insight in support of operational performance
• Process improvement and organisational skills, with a commitment to building internal and external relationships
• Experience in influencing stakeholders
• Exceptional verbal and written communication skills
• Skill in considering the wider context and making impartial judgments in differing situations
• Comfortable working under own initiative, making decisions and seeking counsel where necessary
• High level of business integrity and professionalism
• Innovative, customer focused and proactive approach to resolving problems, taking ownership and accountability
• Excellent use of IT and Microsoft packages.

• Provide insightful monthly reports to operational managers, identifying trends and supporting improvement initiatives.
• Coach and guide people managers through all Employee Relations matters.
• Support onboarding and induction for new People Managers.
• Assist in managing organisational change programs alongside leadership.
• Collaborate across business functions to deliver a seamless people service.
• Support People Services with complex queries, driving continuous improvement and user experience.
• Maintain and update people policies, ensuring compliance and accessibility.
• Oversee governance of regulatory and legislative requirements (e.g., Visa, GDPR, Employment Law).
• Support line manager development and training initiatives.
• Champion culture, wellbeing, and diversity, contributing to DE&I goals.
• Help deliver People & Culture strategies aligned with business objectives