Employee Relations Specialist at Aussie Broadband

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

10 Feb, 26

Salary

0.0

Posted On

12 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Employee Relations, HR Advisory, Planning Skills, Organisational Skills, Conflict Resolution, Communication Skills, Relationship Building, Active Listening, Problem Solving, Empathy, Professionalism, Adaptability, Collaboration, Employment Law Knowledge, Investigations, People & Culture Practices

Industry

Telecommunications

Description

Be the trusted voice that supports fair, thoughtful outcomes and helps shape a positive employee experience through empathy, insight, and collaboration. At Aussie Broadband we believe difference is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud Equal Opportunity Employer, supporting and celebrating difference is just one way that we demonstrate our value of ‘Be good to people’ everyday. Join us as we continue to grow and make a mark as the 5th largest telco in Australia! Why work for Aussie? Founded in regional Victoria almost 20 years ago, we are local from the ground up. What started in a living room in Morwell, has now expanded to every corner of Australia - we’re growing fast and not slowing down! Our fantastic culture lives and breathes our values: Don't be ordinary, be awesome Think BIG No bullsh*t Be good to people Have fun We are proud to be a B Corp Certified company, which means we’re good to our people, our customers, and the planet by maintaining the highest standards for social and environmental performance, transparency, and accountability. We care about our community through our Pledge 1% commitment, sponsorship programs and our paid staff community service leave offering. But don’t just take our word for it – We have been named one of the top employers in Australia by HRD magazine. The good stuff 26 weeks paid parental leave for both primary and secondary caregivers (in addition to any government-paid leave) Discounted internet up to the value of $109 per month 20% off our Mobile services Day to day benefits like flexible working arrangements, Employee Assistance Program (EAP), discounts with big names like Specsavers, HCF and many more Celebrating you! With monthly rewards and recognition Internal training and resources for you to continue to learn, grow and achieve your career goals Yearly allowance for amazing Aussie merch Fitness Passport for access to multiple gyms and pools across Australia Let’s talk about you You’re a thoughtful and empathetic professional who thrives on supporting others through complex workplace matters. You bring clarity, calm, and care to challenging conversations, and you’re passionate about creating fair, respectful, and inclusive experiences for everyone. You’re confident navigating employment frameworks, and you enjoy working collaboratively to guide outcomes that reflect both people and purpose. You bring: Proven experience as an HR Advisor, Employee Relations Specialist, or similar role Strong planning and organisational skills Experience supporting a range of employee matters, including investigations and complex cases A solid understanding of People & Culture practices and employment frameworks Sound knowledge of Australian employment laws and the ability to interpret and apply them thoughtfully A strong connection to Aussie’s values and a commitment to using them to guide your work Excellent communication and relationship-building skills Active listening and thoughtful questioning skills A calm, solutions-focused approach to resolving conflict Discretion, empathy, and professionalism when handling sensitive matters Confidence working independently and collaboratively Adaptability and a willingness to learn in a fast-paced environment How will you support our “Why?” As our Employee Relations Advisor, working in our centralised People Services team, you’ll bring our values to life by supporting these key activities and outcomes: Provide expert guidance on complex employment matters such as underperformance, conduct, terminations, investigations, and more Support and guide leaders to confidently manage employee matters, reducing the need for escalation Facilitate and coordinate learning sessions to build leader capability Collaborate across the People & Culture team to identify emerging themes and contribute to proactive improvements in the employee experience Coordinate and support workplace reviews and investigations, and work with our Partnering Team to share insights with leaders Maintain clear records of ongoing matters and use data to identify patterns and opportunities for improvement Stay across changes in employment legislation and help communicate these shifts to the business in a clear and practical way Contribute to the ongoing improvement of our People policies and processes, ensuring they remain current, inclusive, and effective Support a culture of thoughtful, risk-aware choices that balance fairness, compliance, and care Ready to join? Hit the apply button to submit your application and our fantastic team will be in touch! Even if you feel you don’t meet all the requirements, we’d still love to hear your story. We like to think outside the box with the people we hire. If you have any questions, get in touch today with our team at careers@team.aussiebroadband.com.au Just a heads up, we can’t take applications through email, so make sure you apply via the job link we've set for this role, so you don't miss out! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. Aussie Broadband is an Australian operated telecommunications company that was formed in 2008 and is based in Morwell Victoria, Australia. The company’s main focus is nbn™ (NBN) subscription plans and bundles to residential homes, small businesses, not-for-profits, corporate/enterprise and managed service providers. As a licensed carrier, the company provides these services through a wholesale agreement with NBN Co, a mix of leased backhaul infrastructure from third parties and its own network equipment. The company also offers a range of other telecommunications services including VoIP, mobile plans and handsets, entertainment bundles through its partnership with Fetch TV and connections through its own fibre, the OptiComm network and its white label platform. With its acquisition of Over the Wire, the company is also a Tier 1 voice provider, and offers a range of tailored cloud, connect and collaborate solutions to business, government and enterprise customers.

Responsibilities

As an Employee Relations Specialist, you will provide expert guidance on complex employment matters and support leaders in managing employee issues effectively. You will also collaborate with the People & Culture team to improve the employee experience and maintain compliance with employment legislation.