COMPANY DESCRIPTION/ BUSINESS UNIT

Job Title: Employee Relations Specialist
Contract: Full Time/ Permanent
Location: Oldbury (Hybrid Working - 3 office days per week)
Think the AA is just about roadside assistance? Think again.
For over a century, we’ve been evolving and adapting. Today, as the nation’s leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as a Employee Relations Specialist means you’ll play a crucial role in our success and be part of this exciting motoring journey. #LI-SJ1 / #LI-Hybrid

CAPABILITY, KNOWLEDGE AND EXPERIENCE:

• Proven experience managing a varied ER caseload in a dynamic, multi-site setting.
• Strong working knowledge and practical application of UK employment law and best practices.
• Ability to work at pace, juggling multiple cases while providing clear, confident advice to line managers across a broad range of employment matters.
• Skilled in building relationships with Employee Representatives and Trade Unions, with experience working under Collective Bargaining Agreements.
• Comfortable challenging and influencing managers to ensure appropriate and fair outcomes in ER cases.
• Demonstrated success in negotiating settlements to resolve employment disputes effectively.
• Experience in coaching and upskilling line managers on a wide range of employee relations topics.

EDUCATION AND QUALIFICATIONS:

• Professional CIPD qualification (Desirable)

Please refer the Job description for details