Employee Services Assistant, People & Culture at Pacific National Exhibition

Vancouver, British Columbia, Canada -

Full Time

Start Date

Immediate

Expiry Date

26 Jun, 26

Salary

18.74

Posted On

28 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Organization, Communication, Record Keeping, Inventory Management, Policy Adherence, Problem Solving, Decision Making, Multitasking, Accuracy, Computer Proficiency, Microsoft Office Suite, Cash Handling

Industry

Entertainment Providers

Description

Job Description Employee Services Assistant, People & Culture Part-Time; Seasonal Wage: $18.74 /hr. + 10% in Lieu of Benefits & Vacation Date Posted: April 27, 2026 Who we are… The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community. The Employee Services Assistant operates under the People & Culture department, and ensures all employee uniform items are issued, tracked, and returned throughout the year. Our ideal candidate is friendly, organized, outgoing, and possesses at least one year of experience in a customer service role. The minimum availability for this role is three days/per week from June-September. Why join our Team? Exhilarating and fun-loving culture Flexible work environment Opportunity for free or discounted tickets to shows, events, sports games, and much more Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food Stands Opportunity to create lasting memories and friendships! What will you do this year? In your role as an Employee Service Assistant, your primary accountabilities will be to: Issue uniforms, photo identification and nametags to PNE employees in accordance with the Human Resources uniform policies and procedures. Accurately track all uniforms that are issued and returned by PNE employees. Receive payment for unreturned, lost or misplaced uniform items, photo ID’s or nametags in accordance with People & Culture policy and procedures. Ensure that the employee service office is kept organized; ensure uniform items are laundered, folded and neatly organized. Aid in conducting yearly inventory counts. Aid in updating ES policies and procedures as required. Communicate PNE Uniform Policies and Procedures to staff & managers. Provide uncompromised guest service to PNE employees. Follow up with uniform or ES inquiries, via email or phone calls from both Managers and employees in a polite and efficient manner. Perform other duties as required. What else? Successful completion of Grade 12. One to two years of customer service experience, retail experience is an asset. Ability to work independently and make decisions with little to no lead time. Ability to multi-task efficiently while ensuring a high level of accuracy. Must be capable of working within a fast-paced environment. Strong working knowledge of computers including programs within the Microsoft Office Suite such as Word, Excel and Outlook. Previous experience with debit/credit systems is an asset. Applicants must be available for daytime shifts at least three days a week from June-September, with flexible availability during the slow season (October-March). Successful candidates must undergo a Criminal Record Check. Who are you? Detail Oriented Organized Methodical Proactive Skillful communicator Problem solver Committed to striving for excellence Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. Preference will be given to candidates who submit their resume/cover letter before Sunday, April 12th, 2025. We look forward to hearing from you! The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca.

Responsibilities

The primary accountabilities involve issuing, tracking, and managing employee uniform items, photo identification, and nametags according to People & Culture policies. This role also requires maintaining an organized service office and providing efficient customer service to PNE employees regarding uniform inquiries.