Employee Services Coordinator at company Airservices Australia

, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

25 Aug, 26

Salary

0.0

Posted On

27 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

HR Coordination, Employment Documentation, Legislative Interpretation, HRIS Management, Data Integrity, Stakeholder Collaboration, Office 365, SAP, Successfactors, Record Management, Communication Skills, Interpersonal Skills, Problem Solving, Risk Management, HR Reporting, Analytics

Industry

Airlines and Aviation

Description

* Permanent position - Hybrid Working * Brisbane or Canberra locations * Career Development Opportunity The Organisation Airservices Australia is a government-owned organisation responsible for the safe and efficient management of 11% of the world’s airspace and provision of aviation rescue fire fighting services at Australia’s busiest airports. Our people are our greatest asset with a dynamic and diverse team operating from locations across the country - from bustling cities to regional and remote locations, including an island. This team keep are helping to secure the future of Australia’s skies and keep it amongst the safest in the world. We connect people with their world safely – linking family and friends, generating economic activity, creating jobs, and facilitating trade and tourism. Airservices is committed to fostering a culture that is diverse, inclusive, and respectful. We encourage motivated individuals who love what they do, value a service first mindset and embrace a challenge to explore a career with Airservices. In return you will be a valued team member, be offered flexibility and experience a meaningful career in an exciting, ever-evolving aviation industry. About the Role Be part of an organisation with a meaningful mission — safeguarding people and managing our skies to make them among the safest in the world. We’re looking for a motivated and service-oriented HR Coordinator to join our Employee Services team where we genuine value our people and support long-term career growth. This role is perfect for someone who thrives on detail, enjoys solving problems, and is passionate about delivering a seamless employee experience. If you’re highly organised, naturally curious, and eager to develop your HR career, this is a fantastic platform to take the next step. As part of a fast-paced and supportive team, you’ll play a key role in ensuring smooth HR operations while contributing to a culture focused on continuous improvement and service excellence. What You’ll Be Doing * Preparing employment documents including offers, contracts, employee movements and variations to employment contracts. * Managing service milestone awards and supporting HR reporting and analytics for key people metrics. * Interpreting legislation, Awards, and Enterprise Agreements to ensure accurate and compliant documentation. * Enhancing knowledge content and resources in HR sharepoint sites to drive self-service * Maintaining data integrity for employee information and data accuracy across HRIS. * Supporting Employee Services team members, Payroll, and broader People & Culture teams with daily operations and coordination. * Identifying opportunities to improve overall service processes and participating in improvement projects * Collaborating with internal stakeholders to deliver timely solutions Please see the link below to view the full Position Description: Download File [https://static.pageuppeople.com/static/people/icons/icon_file_small.gif] ASA4_ES Coordinator_PD.pdf [https://secure.dc2.pageuppeople.com/apply/TransferRichTextFile.ashx?sData=UFUtVjMtXoybHgXWr6gdeCJInGyyflpas8Rl8I18oyCaJ206puS5bLh0f5j3vLEZQAPm2j7X-NSubNoAVGRbLkA9tCMkrgJLflGZ4Mrlnj-qhwYnrn6D1ABvDAP-LaNr0gLmD7F3VpPiM2ZOk1LXdvxiU-UQeQ%7e%7e] About You Your drive, curiosity, empathy and resilience to contribute to our customer first, team first culture will set you up for success. You will bring: * A professional and friendly approach, driven by a genuine passion for delivering a great experience to our people and stakeholders * Experience in HR coordination or administration within a complex environment * Proven ability to interpret contracts, Awards, and Enterprise Agreements Experience preparing employment documentation with accuracy and care * A strong risk lens to ensure employee privacy is maintained and sensitive information is protected across all interactions * Excellent communication and interpersonal skills—you build rapport easily * Highly proficient in using Office 365 products and practical experience with HRIS and record management systems * A proactive approach to driving and initiating your own capability development in the role * A willingness to both receive and quickly apply feedback with tailored support from your team * An energetic mindset, eagerness to learn, and a collaborative approach to work. Desirable: * HR qualifications and minimum 2 years experience * Experience with using SAP and Successfactors Why You’ll Love Working With Us * Join a dynamic and purpose-driven organisation supporting Australia’s aviation industry. * Work with a collaborative, supportive team committed to excellence and continuous improvement. * Enjoy hybrid working, flexibility, and genuine opportunities to grow your career. * Play a meaningful role in shaping the employee journey and enhancing the employee experience. Security Clearance To be eligible to apply, you must be an Australian Citizen or a Permanent resident as an Airservices Background check is required for this role. Please refer to the security check requirements [https://publicstorage.dc2.pageuppeople.com/504/ClientPublicFile/a9588999-b20e-49e3-8e2f-5d2ffe9c6910.pdf] successful applicants will be required to undertake as part of the recruitment process. Apply Now If you’re passionate about delivering exceptional HR services and want to make a real impact in a high-performing team, we’d love to hear from you! Applications Close 11.55 pm Wednesday, 3 June 2026.

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Responsibilities

The role involves preparing employment documents, managing service awards, and maintaining data integrity within the HRIS. It also focuses on interpreting legislation and Enterprise Agreements to ensure compliant HR operations and process improvements.