Employee Services Coordinator at Defense Holdings, Inc.

Charleston, West Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jun, 26

Salary

0.0

Posted On

08 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Employee Support, Onboarding, Offboarding, Record Maintenance, Benefits Administration, Training Coordination, Compliance, HRIS Systems, Confidentiality, Communication Skills, Organizational Skills, Attention To Detail, Interpersonal Communication, Adaptability, Initiative

Industry

Public Safety

Description

Defense Holdings, Inc. (DHi) Location: Hybrid (US) Employment Type: Full-Time Department: Human Resources Reports To: HR Director / Employee Services Manager Company Overview Defense Holdings, Inc. (DHi) is a trusted provider of innovative solutions and mission-critical services supporting U.S. defense, federal, and commercial clients. We are committed to operational excellence, integrity, and delivering results that strengthen national security and organizational performance. At DHi, our people are our greatest asset. We foster a collaborative, performance-driven environment where professionals are empowered to grow, innovate, and make meaningful contributions. Position Summary Defense Holdings, Inc. (DHi) is seeking a detail-oriented and customer-focused Employee Services Coordinator to support HR operations and employee programs. The ideal candidate will manage employee inquiries, coordinate onboarding and offboarding, maintain personnel records, and support benefits and training initiatives. This role requires excellent communication skills, confidentiality, and the ability to provide high-quality support in a fast-paced government contracting environment. Key ResponsibilitiesEmployee Support Serve as the primary point of contact for employee inquiries regarding HR policies, benefits, and services. Coordinate responses to employee questions with professionalism and accuracy. Assist with employee engagement and retention initiatives. Onboarding & Offboarding Coordinate onboarding processes including new hire documentation and orientation. Assist with offboarding processes including exit interviews and documentation. Maintain accurate employee records throughout the employment lifecycle. Benefits & Training Support Assist employees with benefits enrollment and inquiries. Coordinate HR training programs and maintain training records. Support HR leadership in communication and administration of employee programs. Compliance & Documentation Maintain accurate personnel files and HRIS records. Ensure compliance with federal, state, and company HR requirements. Assist with audits and reporting as required. Process & Program Support Support continuous improvement of HR processes and services. Assist in HR initiatives related to workforce engagement and program administration. Required Qualifications Bachelor’s degree in Human Resources, Business Administration, or related field. 2–4 years of experience in HR, employee services, or administrative support. Strong organizational and communication skills. Proficiency in Microsoft Office Suite and HRIS systems. Ability to maintain confidentiality and handle sensitive information. Preferred Qualifications HR certification (SHRM-CP, SHRM-SCP, PHR, or SPHR). Experience supporting government contracting or defense programs. Familiarity with benefits administration and employee programs. Experience in multi-state HR operations. Core Competencies Integrity & Confidentiality Attention to Detail Analytical Thinking Interpersonal Communication Organizational Skills Adaptability & Initiative Work Environment Professional office environment (or hybrid/remote if applicable). May require occasional travel. Must be eligible to work in the United States. Ability to obtain and maintain security clearance may be required. Compensation & Benefits Defense Holdings, Inc. (DHi) offers a competitive compensation package including: Competitive base salary (commensurate with experience) Medical, Dental, and Vision Insurance 401(k) with company match Paid Time Off (PTO) and Holidays Life and Disability Insurance Professional development opportunities Equal Opportunity Employer Statement Defense Holdings, Inc. (DHi) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics in accordance with applicable laws.

Responsibilities

The coordinator will serve as the primary contact for employee HR inquiries, managing responses professionally and accurately while assisting with engagement initiatives. Key duties include coordinating onboarding and offboarding processes and maintaining accurate personnel records throughout the employment lifecycle.