Employee Services Manager at Accor

Doha, , Qatar -

Full Time

Start Date

Immediate

Expiry Date

05 May, 26

Salary

0.0

Posted On

04 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Facilities Management, Hospitality, Business Administration, Human Resources, Leadership, Employee Services, Accommodation Operations, Operational Management, Compliance, Budgeting, Cost Control, Stakeholder Management, Problem Solving, Communication, Inventory Management, Health and Safety

Industry

Hospitality

Description

Company Description #BeLimitless We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS Job Description The Employee Services Manager is responsible for overseeing and managing employee services with a primary focus on employee housing operations. The role ensures the provision of safe, well-maintained, and compliant accommodation that supports employee wellbeing, engagement, and operational needs. Working closely with internal stakeholders and external service providers, the Employee Services Manager leads the planning, administration, and continuous improvement of employee housing services, while ensuring adherence to the hotel policies, budgetary requirements, local legislation, and Accor policies. The role will help drive and enhance the overall employee experience by delivering high-quality housing services. The Employee Services Manager is responsible for overseeing and managing employee services with a primary focus on employee housing operations. The role ensures the provision of safe, well-maintained, and compliant accommodation that supports employee wellbeing, engagement, and operational needs. Working closely with internal stakeholders and external service providers, the Employee Services Manager leads the planning, administration, and continuous improvement of employee housing services, while ensuring adherence to the hotel policies, budgetary requirements, local legislation, and Accor policies. The role will help drive and enhance the overall employee experience by delivering high-quality housing services. Qualifications Bachelor’s degree in Facilities Management, Hospitality, Business Administration, Human Resources, or a related field Minimum of 2 years in a leadership role in staff housing, employee services, facilities management, or accommodation operations in luxury hospitality environment Minimum of 2 years working experience in a leadership role in Human resources Minimum of 2 years working experience in luxury hospitality Strong operational experience in managing day-to-day housing activities, including allocations, occupancy, inspections, and maintenance coordination Hands-on experience employee housing operations, standards, compliance, and colleague welfare within staff accommodation in alignment with local regulations, practices, and procedures Experience managing service providers, contractors, and vendors to ensure timely and quality service delivery Hands-on experience on inventory management Sound knowledge of health, safety, and accommodation standards, with the ability to ensure ongoing compliance Experience in budgeting, cost control, and basic financial reporting related to housing operations Strong stakeholder management skills, with the ability to address employee concerns professionally and effectively Excellent organisational, problem-solving, and communication skills Ability to facilitate meetings and coordinate operational discussions with internal teams and external partners Strong proficiency in Microsoft Office applications Intermediate to advanced knowledge of Qatar rules and regulations for employees accommodations Prior experience working in the GCC is preferred Fluency in English is required; Due to the nature of the role and the current team dynamics, Arabic-speaking candidates will be given priority Job-Category: Talent & Culture Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

The Employee Services Manager oversees and manages employee housing operations, ensuring safe and compliant accommodation that supports employee wellbeing. The role involves planning, administration, and continuous improvement of housing services while adhering to policies and regulations.