Employee & Workplace Experience Intern at Coinbase Careers Page

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Jan, 26

Salary

40.0

Posted On

14 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Process Improvement, Operational Efficiency, Analytical Skills, Problem-Solving, Communication Skills, Collaboration, Project Management, Google Workspace, Data Analysis, Employee Experience, Change Management, Research, Feedback Gathering, Documentation, Workflow Development, SOP Creation

Industry

Financial Services

Description

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. This is a 12-week internship during summer 2026. The Employee & Workplace Experience (EWX) team focuses on creating and enhancing the places and programs that define and drive Coinbase culture. By influencing the way employees connect, collaborate, and celebrate at Coinbase, the EWX team develops a best-in-class experience for our employees. We are seeking a motivated intern to join our EWX team for a 3-4 month project-based internship. The ideal candidate will focus on process improvement through a Kaizen initiative, aimed at reducing time waste and streamlining at least one core program to enhance our team's delivery. This position offers a unique opportunity to contribute to projects that improve both remote and in-person employee experiences. What you’ll be doing (ie. job duties): 1. Kaizen Project & Process Optimization: Assist in the Kaizen project by analyzing and optimizing current processes within the EWX team. Identify inefficiencies in experience and/or workplace processes and propose actionable improvements. Collaborate with program managers and cross-functional stakeholders to gather data and insights. Develop and implement streamlined workflows that enhance operational efficiency and reduce time waste. Create process maps, standard operating procedures (SOPs), and documentation standards for sustainable and scalable operations. Implement tools and platforms (e.g., Google Workspace) for program efficiency and data management. 2.Data Collection, Analysis & Reporting: Collect and analyze data related to employee feedback, program effectiveness, and operational improvements. Track and report on key metrics in collaboration with the People Analytics team to inform future enhancements. Prepare reports and presentations to communicate findings and recommendations to stakeholders. 3.Employee Experience Enhancement: Assist in developing and executing programs aimed at improving employee satisfaction, engagement, and well-being. Conduct research, gather feedback, and identify areas for enhancement in both remote and in-person workplace experiences. Support change management strategies to ensure smooth implementation of new initiatives and improved processes. 4.Project Support & Collaboration: Assist in developing and executing programs aimed at improving employee satisfaction, engagement, and well-being. Conduct research, gather feedback, and identify areas for enhancement in both remote and in-person workplace experiences. Support change management strategies to ensure smooth implementation of new initiatives and improved processes. What we look for in you (ie. job requirements): Currently pursuing or recently completed a degree in operations management, business administration, or a related field. Demonstrated interest in process improvement and operational efficiency. Strong analytical and problem-solving skills. Excellent written and verbal communication skills. Ability to work collaboratively in a cross-functional team environment. Highly organized and detail-oriented with strong project management abilities. Proficiency in Google Workspace; familiarity with project management tools like Asana, Jira, and Lucidchart is a plus. Nice to haves: Currently pursuing a degree or certificate in a related discipline Experience with or knowledge of Kaizen or other process improvement methodologies. Interest in workplace culture and employee experience programs. Familiarity with data analysis and reporting tools. Job #: P73357 Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + benefits (including medical, dental, vision and 401(k)). Pay Range: $40—$40 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here. AI Disclosure For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com

Responsibilities

The intern will assist in a Kaizen project focused on process optimization within the Employee & Workplace Experience team. They will analyze current processes, identify inefficiencies, and collaborate with stakeholders to implement improvements.