The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world’s largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you’re a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

JOB REQUIREMENTS:

• Undergraduate degree in Business, Social Work, Social Sciences, Education or a related field, or equivalent work experience preferred.
• Minimum of 2 years’ proven experience in immigrant services, workforce development, or economic empowerment preferred.
• Supervisory or mentoring experience desired.
• Proven experience in guiding clients through the US job search process. Knowledge of the Silver Spring job market is a bonus.
• Ability to work as part of a team and supervise volunteers and interns.
• Proven success in achieving goals, communication and working effectively in a multifaceted, multi-cultural environment.
• Proven track record to contribute independently and as a team member.
• Self-starter with excellent problem-solving skills, able to multi-task, prioritize, take initiative, and manage time effectively.
• Proficient in English, both spoken and written; bilingual ability in Amharic, Dari, French, Haitian-Creole, Kinyarwanda, Pashto, Spanish, or Swahili is desired.
• Proficient in Microsoft Office applications (Word, Excel, Outlook) and online databases.
• Possess a valid driver’s license, reliable vehicle, and current insurance to facilitate travel for on-site visits and client interactions.

Include, but are not limited to:

• Deliver workplace English training, develop job-specific skills, and create personalized career pathways.
• Create employer relationships, secure MOUs, and collaboratively develop need-based workplace training plans.
• Establish connections, build referral pathways, match clients with advancement opportunities, and collaborate with partners to support refugee retention and career progression.
• Research local initiatives, track employer/client challenges, and provide data-driven recommendations to improve program efficiency.
• Offer comprehensive employer support by conducting regular check-ins and quarterly meetings, providing vital technical assistance to develop positive relationships.
• Design and align training with employers’ needs assessment and client work-skills plans to ensure they meet both employer and client needs.
• Improve client outcomes through coordinated support by ensuring Employment Engagement Specialists provide comprehensive, strength-based services via seamless case coordination and interdepartmental communication.
• Participate in all program meetings, staff development activities, and fully engage as a member of the team.
• Adhere to program agency guidelines by aligning with all established policies, procedures, and protocols.
• Other related duties as assigned.

Position Reports to: Program Supervisor
Position directly supervises: Employees, Volunteers and Interns
Indirect Supervision: N/A
Internal: Collaborate with other departments, especially when caseloads overlap. Coordinate with Finance, Community Relations, and Development teams.
External: Community-based organizations, employers, educational institutions and workforce agencies.