Employer Services Consultant at Open Door Social Services Society

Medicine Hat, Alberta, Canada -

Full Time

Start Date

Immediate

Expiry Date

16 Oct, 26

Salary

38.3

Posted On

18 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Workforce Planning, Recruitment, Onboarding, Employee Retention, Inclusive Employment Practices, Relationship Building, Facilitation, Coaching, Presentation Skills, Analytical Thinking, Problem Solving, Labour Market Analysis, Microsoft 365, CRM, Case Management Systems, Stakeholder Engagement

Industry

Human Resources Services

Description

Open Door Group (ODG), a mission-driven non-profit organization serving communities across Alberta and British Columbia, is seeking two Employer Services Consultant who are passionate about helping employers build strong, sustainable workforces while creating meaningful employment opportunities within their communities. This is an opportunity to work directly with employers as a trusted workforce advisor, helping them navigate recruitment challenges, strengthen retention, build inclusive workplaces, and prepare for the future of work. If you enjoy building relationships, solving workforce challenges, and connecting organizations with practical solutions, we'd love to hear from you. Wage: $32.83 to $38.30 per hour Positions Available: * One Full-Time, Permanent position * One Part-Time, Permanent position Hours of Work: * Full-Time: 36 hours per week * Part-Time: 28.8 hours per week These roles follow a regular Monday to Friday schedule. Occasional flexibility may be required to support employer meetings, workshops, networking events, project timelines, stakeholder engagement, or operational needs. Candidates are asked to indicate in their application whether they are interested in the full-time position, the part-time position, or would like to be considered for either opportunity. Location: The primary work location is the Open Door Group office at 640 - 3rd ST S.E., Medicine Hat. Posting Closing Date: July 24, 2026 About the Role The Employer Services Consultant serves as a strategic workforce partner to employers, helping them understand their current and future workforce needs while connecting them with practical solutions that support recruitment, retention, inclusive hiring, and long-term workforce resilience. Reporting to the Service Delivery Manager, the Employer Services Consultant works collaboratively with employers, community partners, and internal teams to provide workforce consultation, coaching, education, and resource navigation. This role helps employers strengthen their workforce by improving recruitment practices, supporting inclusive employment, building organizational capacity, and connecting businesses with the right services, information, and partnerships. Why this role matters Employers play a vital role in creating thriving communities. As an Employer Consultant, you will help organizations overcome workforce challenges while expanding employment opportunities for people across the region. Your work will support businesses in attracting and retaining talented employees, building more inclusive workplaces, and strengthening the long-term resilience of local economies. What you'll do * Build trusted relationships with employers to understand their workforce needs and long-term business goals. * Consult with employers to identify practical workforce solutions that support recruitment, onboarding, retention, and workforce sustainability. * Guide employers in developing inclusive and accessible recruitment practices that expand access to diverse talent. * Deliver workshops, presentations, coaching, and employer learning opportunities that strengthen workforce capability. * Connect employers with community resources, government programs, funding opportunities, labour market information, and workforce development initiatives. * Build collaborative partnerships with community organizations, industry groups, and stakeholders to strengthen regional workforce development. * Monitor labour market trends and employer feedback to identify emerging workforce opportunities and inform service improvements. * Maintain accurate documentation, reporting, and employer records that support quality service delivery and program accountability. What success looks like * Employers view Open Door Group as a trusted workforce partner and advisor. * Businesses feel confident navigating recruitment, retention, and workforce planning challenges. * Employers adopt more inclusive and sustainable employment practices. * Strong community partnerships improve access to workforce resources and supports. * Labour market insights help employers make informed workforce decisions. * Employer services are delivered consistently, professionally, and with measurable impact. For a full overview of responsibilities, please see the complete job description available on our careers page: Careers at Open Door Group [https://www.opendoorgroup.org/about-us/careers-at-open-door-group] Why Open Door Group? Champion of Great Workplaces ODG proudly holds the title of one of Canada's Certified Great Places to Work, fostering a culture of compassion and authenticity. Join a team that values your unique contribution and believes in the boundless potential of every individual. Competitive Compensation and Benefits As a Certified Living Wage Employer, ODG is committed to offering more than just a job. Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility. ODG is committed to transparent, equitable, and competitive pay structures, reviewed regularly to ensure internal alignment and market relevance. Enjoy a comprehensive 100% employer-paid benefits package and an RRSP matching program. Your well-being matters, and we provide an Employee and Family Assistance Program to support you. Invest in your future with our professional development fund. Pursue courses, workshops, or certifications to enhance your skills and advance your career. Community Impact Be part of an organization that goes beyond the conventional, providing tailored employment services to build strong workforce ecosystems and thriving communities. Your work will directly contribute to the social and economic well-being of employers, job seekers, and the communities we serve. What you bring to the position If you meet most of the qualifications and are passionate about this work, we encourage you to apply. We recognize that career paths are not always linear. Equivalent combinations of training and experience will be considered. Required Qualifications * Diploma in Human Resources, Business Administration, Marketing, Communications, Career Development, Adult Education, Organizational Development, Economics, Public Administration, or a related discipline. Equivalent combinations of education, training, and experience will be considered. * Minimum three (3) years of recent, progressively responsible experience in employer engagement, workforce development, human resources, business consulting, recruitment, economic development, employment services, or a related field. * Experience working directly with employers to identify workforce challenges, develop practical workforce solutions, and build long-term professional relationships. * Experience facilitating workshops, presentations, coaching, or consultation with groups or individuals. * Experience researching and applying labour market information is considered an asset. * Experience with Government of Alberta employment programs, employer funding initiatives, or workforce development services is considered an asset. * Experience using CRM or case management systems is considered an asset. Competencies / Skills * Strong knowledge of workforce planning, recruitment, onboarding, employee retention, and inclusive employment practices. * Demonstrated ability to build trusted relationships and provide consultative workforce solutions. * Strong communication, facilitation, coaching, and presentation skills. * Excellent analytical, organizational, and problem-solving abilities. * Ability to interpret labour market information and apply it to employer workforce planning. * Confidence using Microsoft 365, CRM or case management systems, data dashboards, and virtual collaboration tools. * A collaborative, practical, and employer-centred approach with strong relationship-building skills. Additional Requirements * Valid Class 5 driver's licence. * Access to a reliable personal vehicle. Regular travel throughout the region is required. Mileage reimbursement is provided in accordance with Open Door Group policy. * Ability to work flexible hours when operationally required. * Required to complete and maintain a satisfactory Criminal Record Check. * Required to provide and maintain a satisfactory Driver's Abstract. Open Door Group values diversity and is committed to providing an inclusive work environment. We are looking for qualified individuals who represent, at all job levels, the diversity of the people we serve. We encourage applications from Indigenous peoples, people of all genders and sexual orientations, racialized individuals, people with disabilities, individuals of diverse ethnic and cultural backgrounds, ages, and faith traditions. We strive to ensure an accessible experience for candidates. If you require accommodation at any stage of the recruitment process, please contact us toll-free at 1-866-377-3670 and ask to speak with an HR representative, or email humanresources@opendoorgroup.org [humanresources@opendoorgroup.org]. Only shortlisted candidates will be contacted. When applying, please indicate whether you would prefer the full-time position, the part-time position, or would like to be considered for both. Thank you for your interest in joining the Open Door Group team!

Responsibilities

Act as a strategic workforce partner to employers by providing consultation on recruitment, retention, and inclusive hiring practices. Build collaborative partnerships with community stakeholders and deliver workshops to strengthen regional workforce capability.