Are you passionate about making a difference and helping others?
Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact?
Then consider the role of Employment Adviser at Reed in Partnership!

WHAT IS THE ROLE ABOUT?

Employment Advisers are the front line of Reed in Partnership. The main purpose of the role is to support unemployed jobseekers (our participants) with finding and sustaining employment, engage with employers and make local communities aware of the benefits of our service. Our participants are the lifeblood of our business, and providing them with an excellent service is at the very core of the Employment Adviser role.

JUST SOME OF YOUR DAY-TO-DAY RESPONSIBILITIES WILL INCLUDE:

• Meeting with jobseekers, identifying any challenges and barriers with finding employment
• Booking jobseekers to any relevant training courses including customer service, security, hospitality, personal development, IT literacy and many others
• Supporting jobseekers with CV writing and job application process
• Liaising with employers to identify any employment opportunities for the jobseekers
• Outreach work – promoting Reed in Partnership within the local community
  Key to your success in this role is to demonstrate the ability to build rapport, show empathy, motivate people and influence their perception of working.

TO BE SUCCESSFUL IN THIS ROLE, WE ARE LOOKING FOR SOMEONE WITH:

• Ability to demonstrate coaching/mentoring experience and persuasion/influencing skills through previous work or social activities
• Experience of working in a customer facing environment (i.e. Customer Services, Hospitality, Social Care, Customer Services, Sales)
• Experience of working in a performance target driven environment
• Willingness to travel locally (e.g. to meet customers/employers).
• A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. OR International Equivalents.