SELECTION CRITERIA

• A sound understanding of the Australian job seeking and employment landscape
• Experience with resume, cover letter and application writing
• Strong customer service and communication skills including active listening, relationship building, problem-solving, efficiency, empathy and collaboration
• Experience in working with people from various backgrounds and cultures
• An understanding of issues affecting people seeking asylum in Australia
• An understanding of, or willingness to learn about, trauma-informed practice
• Intermediate computer skills; confidence using Google products (Mail, Calendar and Drive) and confidence using (or willingness and ability to learn) how to use a database
• Ability to work collaboratively and thoughtfully with other team members
• Flexibility and willingness to think outside the box and take initiative
• Ability to adhere to our code of conduct and boundaries and confidentiality policies
• Strong prioritisation and time management skills, and attention to detail
• Experience in coaching, mentoring and/or training is beneficial

PURPOSE / OBJECTIVE

Employment Advisors volunteer in the ASC Employment Hub, providing one-on-one support to people seeking asylum as they strive to achieve their employment, training and education goals.

DUTIES & RESPONSIBILITIES

• Support people who attend the ASC Employment Hub to:
• Develop resumes and cover letters, utilising ASC templates
• Apply for Tax File Numbers (where required)
• s and build job search skills
• Develop online profiles e.g. Seek, Jora, LinkedIn
• Evaluate and apply for roles with ASC Employer Partners
• Prepare for job interviews
• Complete pre-employment paperwork
• Identify and/or enrol in relevant work readiness and training opportunities
• Collect and record information in our database about a person’s education and training, skills and experience, English proficiency and readiness for work
• Link people with relevant internal and external supports or services as appropriate
• Provide assistance from a people-centred and strengths-based perspective
• Record the details of your meetings in our database and keep records updated
• Engage in peer-to-peer briefing and debriefing sessions with fellow volunteers and ASC staff to continually improve our Service
• Regularly check ASC emails to stay up to date with Centre news and process updates
• Attend team meetings and training sessions, generally once every two months