Employment Case Counsellor (2025-373-CP)
at
WoodGreen Community Services
Toronto, ON, Canada
-
Full Time
Start Date
Immediate
Expiry Date
18 Sep, 25
Salary
30.33
Posted On
09 Aug, 25
Experience
0 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Good communication skills
Industry
Human Resources/HR
Description
Responsibilities
Performs case management duties, which include assessment, goal setting and the development of action plans with clients, ongoing intervention, re-assessment, case termination, and follow up.
Assessment duties to include administering a range of assessment tests including skills-based, occupational and educational tests and using results to help clients explore options and make decisions about training and employment opportunities.
Works collaboratively with training facilitator to support clients’ active and successful participation in training programs. This could include problem solving and client support around attendance, behaviour, comprehension and other barriers to success.
Facilitates information sessions and workshops as needed.
Supports clients in the use of an online platform to explore job opportunities.
Conducts in person (as possible), online, social media and phone based outreach activities to attract and screen clients for programs and services. Conduct program information sessions and performs intake activities.
Locates and contacts potential employers and finds job opportunities for clients.
Provides assistance to participants as they manage their life situation (eg. direct those in need to the appropriate service: housing, medical, child care, and emotional wellness issues).
Identifies barriers to learning and/or employment and refers participants to the appropriate source of support.
Responds to emergencies and provides crisis intervention in addition to maintaining a caseload.
Maintains detailed notes of client interaction. Enters and manages data in online client records and collects statistical data according to Program and Unit policies.
Liaises with community agencies and attends meetings.
Works with other WoodGreen staff in order to provide interdisciplinary support to participants.
Ensures the anti-racism objectives and community development principles of the organization are achieved within the program.
Linked-in
Google