Location: Rockingham
Brand: Training & Employment
Date Posted: 26 Mar 2025
PAY BANDING: $63k-$77k + Super + Salary Packaging
NOT FOR PROFIT: Salary package up to $15,900 per annum each FBT year plus further meals and entertainment benefits up to $2649 pa
OPERATIONAL HOURS: Full-Time, Ongoing - business hours 9-5pm
LOCATION: Rockingham

ABOUT THE JOB

As an Employment Consultant you will use your skills to support and guide clients to attain suitable, meaningful employment opportunities that lead to sustainable employment outcomes. You will use your customer service skills to build rapport with your clients, assist them on their employment journey and to overcome barriers to employment.

• Developing and maintaining relationships with key stakeholders as part of managing the referral & intake process of job seekers into their chosen program with MatchWorks
• Assessment of job seeker skills, abilities, identification of barriers and intervention strategies
• In consultation with our job seekers, develop and maintain work preparation strategies, job seeking strategies, tailored interventions (including other service providers) and employment support activities
• Reverse marketing of job seekers to achieve sustainable employment opportunities
• Provide pre-employment assistance through vocational counselling, training, job search skills, and work trials/work experience to increase capacity for employment

SKILLS & EXPERIENCE

You are self-driven, resilient, hungry to succeed & experienced in Customer Service, you love a challenge, dynamic pace and have the ability to move agilely through your to-do list. Experience within the Employment Services sector is advantageous, however not essential as we have a strong induction and support network to help you succeed.

• Strong Communication skills, attention to detail in a fast-paced environment
• Ability to use computer systems, excellent data accuracy & note taking
• Build rapport, grow &maintain relationships with clients, peers, & jobseekers
• Enjoy achieving KPI’s – we aren’t selling cars; we are securing meaningful work for vulnerable
• Hold a current NDIS Worker Screening check or are willing to obtain one

Please refer the Job description for details