Employment Services - Program Coordinator

at  The Learning Disabilities Association of Toronto

The Learning Disabilities Association of Toronto District (LDATD) is a chapter of the Learning Disabilities Association of Ontario (LDAO) serving the amalgamated City of Toronto. LDATD is a not-for-profit organization dedicated to creating a society in which people with learning disabilities (LDs) and attention deficit hyperactivity disorder (ADHD) are able to achieve the full expression of their intellect and abilities.
Program: Employment Services (EO Funded Program) Position: Program Coordinator (Full-Time)
Specifics: The Program Coordinator plays a crucial role in overseeing and supporting the implementation of the Employment Ontario-funded program at LDATD. This position ensures the efficient coordination of program activities, compliance with funder requirements, and the successful delivery of employment services to clients. The Program Coordinator will work closely with the Employment Consultants, Job Developers, Job Coaches, and Facilitators to ensure seamless program operations and positive client outcomes.
Strong preference will be given to candidates who can demonstrate proven understanding and knowledge of the LD community and individuals with disabilities.
Program Coordination & Administration:
- Oversee the day-to-day coordination of the Employment Ontario-funded program, ensuring adherence to program guidelines and objectives.
- Support program planning, implementation, and evaluation to enhance service delivery and meet performance targets.
- Maintain accurate program records, reports, and documentation in compliance with funder and organizational requirements.
- Assist in the preparation of reports, proposals, and funding applications as needed.
- ensuring program targets and KPIs are met.
- Coordinate client intake and assessment processes in collaboration with the Employment Consultants.
Client & Stakeholder Engagement:
- Act as a primary point of contact for program participants, ensuring timely communication and support throughout their employment journey.
- Coordinate outreach and engagement activities to promote program participation and employer involvement.
- Support partnerships with employers, training providers, and community organizations to enhance program offerings and employment opportunities.
- Ensure that participants receive appropriate supports, accommodations, and referrals to additional services as needed.
- Staff Support & Program Delivery:
- Work closely with Employment Consultants, Job Coaches, and Job Developers to ensure a streamlined service approach for job seekers.
- Monitor program performance, participant progress, and employer satisfaction, identifying areas for improvement.
- Assist in the development and delivery of workshops, training sessions, and career development activities.
- Provide guidance and administrative support to program staff to ensure smooth operations and effective case management.
Compliance & Quality Assurance:
- Ensure compliance with Employment Ontario guidelines, funding requirements, and reporting obligations.
- Support data collection, analysis, and reporting to measure program impact and effectiveness.
- Identify challenges and propose solutions to improve program efficiency and outcomes.
- Ensure all client interactions and program activities align with LDATD’s mission, values, and commitment to supporting individuals with learning disabilities and neurodiversity.
Other program support, reporting, LDATD
- Evaluate results, record weekly activity and submit a report to program Director
- Maintains up-to-date case notes, progress reports, participants’ paper, electronic and on-line portal files
- Conduct outreach activities and recruitment as per program requirements
- Work closely with industries and sectors to ensure updated information on occupation prospects
- Keep updated on the labour market, specific careers and occupations, education, training and employment opportunities and career planning and job search strategies
- Informs team about emerging employment related matters
- Attends staff meetings and participates in reporting and decision-making as required
- Facilitate constructive, culturally sensitive communication between LDATD staff and clients
- Coordinate information, activities and linkages with other LDATD programs
· Post-secondary education in Social Work, Career Development, Human Resources, Business Administration, or a related field.
· Minimum 3 years of experience in program coordination, employment services, or workforce development.
· Knowledge of Employment Ontario programs, funding structures, and compliance requirements is an asset.
· Strong organizational, project management, and administrative skills with attention to detail.
· Experience working with individuals with learning disabilities, neurodiversity, and other employment barriers.
· Excellent interpersonal, communication, and stakeholder engagement skills.
· Ability to multitask, prioritize, and adapt to changing program needs.
· Proficiency in Microsoft Office Suite and case management systems.
· Strong problem-solving skills and a proactive approach to program improvement.

Please refer the Job description for details