Are you passionate about helping others find their path?
In this role you’ll make a real impact preparing people for meaningful work and apprenticeship opportunities!
As an Employment Specialist for the PASS and BFET programs, you’ll play a vital role in helping job seekers gain the skills, confidence, and support they need to succeed. You’ll guide participants under BFET (Basic Food Employment and Training) via employment training, career navigation, and job placement. Through the PASS program, you’ll specifically support clients preparing for Department of Labor apprenticeships by providing career coaching, resume development, application assistance, and the ongoing support they need to successfully enter and thrive in apprenticeship opportunities. This position is about more than checking boxes—it’s about empowering people to identify their strengths, pursue meaningful career paths, and achieve lasting employment. Success in this role comes from being a strong communicator, a patient coach, and a resourceful problem-solver who is motivated by helping others succeed. If you’re passionate about opening doors, for youth, young adults and adult clients alike, and enjoy seeing people reach their potential, this could be the role for you!
This position is full time and will in-person work based out of our offices in WorkSource Columbia Basin and in TC Futures (both located in Kennewick, WA). While not a requirement, we do prefer candidates who are bilingual in Spanish/English.
Career Path Services values the power of experience and perspective, and endeavors to build upon this vital strength. We are passionate about building and sustaining a working environment of belonging for all of our staff and customers. We believe every member on our team enriches our culture by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We are committed to attracting, recruiting, retaining and advancing an engaged team that is responsive to the needs of our diverse clients.

EXPERIENCE/POSITION REQUIREMENTS

Required

• High School Diploma or GED
• Minimum one-year of experience working with workforce development, social services, job placement, job development, sales, job coaching, employment and training, or related field.
• Requires advanced level use of: Microsoft Word, Excel, PowerPoint, and Outlook; LinkedIn, and other business-related networking applications, as appropriate.
• Must be able to work in a culturally diverse and fast-paced environment and demonstrate a commitment to diversity, equity and cultural competency.
• Daily availability of personal vehicle or alternate method of transportation sufficient to meet the daily transportation requirements of the position is a condition of employment. Copies of driver’s license and auto liability insurance coverage is required for personnel file at time of hire and annually thereafter.

Preferred

• A Bachelor’s Degree in: Business Administration, Human Resources, Social Work, Communication, Workforce Development, Psychology, Sociology or relevant industry. Appropriate work experience may be substituted for the education requirement
• Certified Workforce Development Professional (CWDP).
• Strong proference for Bilingual candidates (Spanish/English)
• Demonstrated success working in a performance based system.
• Demonstrated success working with people from a variety of backgrounds which may include disabilities, criminal history, homeless, family violence, poverty etc.
• Experience in public speaking and presentations to a diverse community.
• Experience working in the banking industry.

• Initial Engagement: Reach and invite customers to apply for services at quantities and qualities that lead to exceeding enrollment goals and produces program outcomes. Conduct employer and participant outreach and recruitment, orientation and eligibility determination, initial assessment, and service plan development
• Service Components for Individualized Career and Training Services: Use allowed activities to build a Customer Service Plan that prepare participants for unsubsidized employment at a family supporting wage. Responsible for supervising a caseload of participants by providing comprehensive caseload management and documenting services. and managing an individual practitioner budget. Provides the following services:
• Case Management: Provide intensive support and coaching to participants who need more long-term support to succeed (i.e., job club, one-on-one coaching, follow-up, etc.). This includes coaching on appearance, dress code, professionalism, resume preparation, application completion and interview preparation.
• Program Completion and Transition Strategies: Ensure appropriate timelines and lengths of participation, helps the participant achieve their customer service plan to allow for an orderly exit of participants from services, and manages caseload sizes. Tasks include job placement, transition and contingency planning, and follow-up services. Follow up services include serving the program alumni with a limited service such as career and wage progression, mediating employer/employee disputes, upon request, and developing additional resources to ensure long-term attachment or reattachment.
• Performance and Continuous Improvement Strategies: Understand the program performance measures and customizes retention services to ensure a good return on investment. Utilize customer satisfaction surveys to gather customer feedback throughout participation and at program completion to evaluate the quality of services.
• Employer Services: Engage employers by building relationships and connecting them to the talent they need. Learn business needs and hiring process through initial assessment, provide labor market information. Promote job fairs and hiring events.
• Meet individual and team goals: Conduct timely, accurate and complete data input for registrations and enrollments, status changes, exits/terminations and post exit MIS in the division’s operating system. Maintains client files, per contractual requirements.
• Program Development: Develop, expand, and maintain working relationships with partners, employers, and fund sources that achieve desired outcomes by identifying needs, developing solutions, establishing goals, and executing plans. Timely, consistent, and professional communication is essential to the success of the program