Job Requisition ID: 3059
Legal Entity: Monash Health
Location:Clayton, VIC, AU, 3168
Employment Type: Full Time Fixed Term
Posting Date: 7 Feb 2025

ABOUT EMR & INFORMATICS PROGRAM

Following the successful implementation of the Electronic Medical Record (EMR) at Monash Health, the EMR & Informatics Program was established in 2022 within the Digital Health Division. The EMR & Informatics Program provides guidance and support to Monash Health’s clinicians and front-line workers: in the daily use of the EMR; and in the implementation of new digital devices and technology. The EMR & Informatics Program brings together distinct areas of work including:

• The EMR BAU Program (business as usual) activities support Monash Health’s clinicians and front-line staff to work effectively in the EMR each day. This ensures the EMR remains clinically safe and aligned to PROMPT guidelines. It also includes code upgrades.
• The EMR Enhancement Program which are defined improvements to the EMR of moderate or high complexity, that require resourcing additional to BAU and project methodology to complete as well as seeking to constantly enhance the EMR with optimisations, updates and enhancements.
• The EMR & Informatics Program undertakes various initiatives, constantly seeking to enhance and improve patient outcomes through digital health.

The EMR Administrative Officer provides high-level administrative support under the direction of the EMR Operations Manager, EMR Enhancement Lead, Change and Transformation Lead and their teams. This position will be responsive, with opportunities to develop additional skills as the operation and enhancement program continues to evolve. This role will be responsible for the execution of key administrative processes including diary management, UKG management, roster planning, scheduling meetings, undertaking meeting secretariat duties, ordering stationery and other items (such as computer equipment), leave and personnel related tasks to support the efficient execution of the EMR Operations and EMR Enhancement team, as well as the Change & Transformation activities.

This role will work closely with the Executive Assistant in completing the forementioned general administration tasks, also providing Executive Administration leave cover and support as required. Working within a busy and fast-paced environment, the EMR Administrative Officer functions effectively as a member of a team and autonomously. The incumbent possesses excellent communication skills and computer skills, first-rate customer service skills and the ability to work with a diverse organisation on various issues. Key result areas include:

• Provide administrative support, primarily to the EMR Operations Manager, EMR Enhancement Lead and Change and Transformation Manager.
• Provide friendly, courteous and professional support to all Monash Health employees who are seeking advice, guidance and support from the EMR Operations and EMR Enhancement teams.
• Seek to streamline and update processes as and when necessary.
• Provide efficient and responsive support to Program employees.
• Provide effective coordination and planning for Program and Organisation wide events.

For a confidential discussion and to explore the opportunity further, please email either Mathew.Bowman@monashhealth.org or Adrian.Morris@monashhealth.org.
Position Description can be found here
We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.