EMR Support Specialist at NORTHWESTERN COUNSELING & SUPPORT SERVICES INC

St. Albans, Vermont, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Apr, 26

Salary

20.0

Posted On

05 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Troubleshooting, Monitoring, Auditing, Training, Detail-Oriented, Tech Savvy, Solution-Focused, Self-Motivated, Continuous Learning, Electronic Systems Navigation

Industry

Mental Health Care

Description

Job Details Job Location: Saint Albans, VT 05478 Position Type: Full Time Salary Range: $18.00 - $20.00 Hourly Our EMR Support Team within the Administration Division is seeking a detail-oriented and tech savvy individual who possesses strong customer service skills, is solution-focused, self-motivated, and has a desire for continuous learning. The ideal candidate can maintain multiple priorities in a fast-paced environment and has experience navigating various types of electronic systems. This position is a three-component position that is responsible for Help Desk Support, Training, and Monitoring of the Electronic Medical Record. The EMR Support Team supports the operations and business processes of the Electronic Medical Record to ensure client health information data is accurate, accessible, and organized to meet regulatory and compliance requirements. It is essential to operations that this position provides users with support of the agency’s electronic medical records, including troubleshooting problems, advising on appropriate action, performing routine monitoring and audits of medical records for all billed charges, and ensuring compliance with State and Federal program requirements. We provide new employee orientation of the system as well as ongoing 1:1 and small group training. At NCSS, we offer a comprehensive benefits package that includes perks such as medical and dental coverage, an employer-matched retirement plan, and educational support. Additionally, for those who qualify, this position provides an opportunity for $5,000 in student loan forgiveness upon the successful completion of your 6-month introductory period. We invite you to become a valued member of our team at NCSS, a 2025 Best Places to Work in Vermont! EOE Hiring rate is based on experience, education, and internal equity. Final compensation will be determined in accordance with NCSS policy and applicable laws. Qualifications High School Diploma

Responsibilities

The EMR Support Specialist is responsible for Help Desk Support, Training, and Monitoring of the Electronic Medical Record. They ensure client health information data is accurate, accessible, and organized to meet regulatory and compliance requirements.