EMS Comm Specialist - Athens - Limestone - PRN - Shift Varies at Huntsville Hospital Health System

, Alabama, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Jul, 26

Salary

0.0

Posted On

18 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Emergency medical dispatch, Computer-aided dispatch, Radio communication, Multi-tasking, Data entry, Customer service, Map reading, Time management, Communication, Incident documentation

Industry

Hospitals and Health Care

Description

Overview The Emergency Medical Dispatcher performs a wide variety of activities related to the request for Emergency Medical Services (Ambulance) from in hospital departments and from outside members of the community. This position assures that there is someone dedicated to answering of the E911 communications lines. The Communications Center is operated on a 24 hour, 7 days a week format and the hospital’s dedicated emergency number. The Emergency Medical Dispatcher provides dispatch services for the hospital in the receipt and processing of requests for assistance. The Dispatcher creates and documents on the incident log all communications and processes a time log. The dispatcher also processes the initial information for filing ambulance service charges/insurance and enters data in the hospital automated computer system. The Dispatcher takes requests and assigns staff for other services requested by hospital staff, in Emergency Dept. etc. Responsibilities Dispatches emergency calls to closest appropriate unit utilizing the CAD tools to access system status. Monitor various radio frequencies to keep apprised of developing situations. Operates two-way radio and/or other communications equipment to copy calls to other public safety agenciesand medical first responders. Read and effectively interpret maps and information from a computer screen in order to determine locations andprovide directions. Enters, updates, and retrieves information from a variety of computer systems. Relay information and messages to and from emergency sites, to all other individuals or groups requiringnotification. Scan computer screens, and contact field units in order to determine units available for dispatch. Knowledge of and ability to operate computer-based telephone system. Demonstrates faithfulness in work attendance and punctuality Exhibits sufficient multi-tasking to accomplish required time management of all activities Works diligently to provide excellent customer service by being calm, polite, and sympathetic. Qualifications Education Required · HS GED License, Certification and/or Registration · Certification in Emergency Medical Dispatch within one year of employment · MOAB About Us Our Mission: Be the Difference Our Vision: Excellence Always Our Values: Safety, Compassion, Innovation & Excellence Benefits: We are committed to providing competitive benefits. Our benefits package for eligible employees includes medical, dental, vision, life insurance, flexible spending; short term and long term disability; several retirement account options with 401K organization match; tuition assistance; student loan reimbursement; On-site training and education opportunities; Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more!

Responsibilities

The Emergency Medical Dispatcher manages incoming emergency calls and dispatches appropriate ambulance units using CAD tools. They also document incident logs, process insurance information, and maintain communication with field units and public safety agencies.