Join Cleveland Clinic and experience world-class healthcare at its best. Cleveland Clinic Hillcrest Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. Here, you will work alongside a dedicated team of caregivers, receive endless support and appreciation, and build a rewarding career.
As an EMS Emergency Management Coordinator, you will implement, direct, supervise and promote all aspects of the delivery of optimal, pre-hospital care by Emergency Medical Service (EMS) providers. Caregivers in this role act as a liaison to promote strong relationships with EMS providers, community officials and regional hospital EMS Coordinators.
A caregiver in this position works 9:00am – 5:00pm.

A caregiver who excels in this role will:

• Collaborate with the EMS Medical Director and Emergency Medicine Physicians to develop pre-hospital protocols that meet optimal standards of care.
• Meet the continuing education needs of EMS providers and establish parameters for Patient Safety and Quality initiatives.
• Integrate and take an active role coordinating programs and services to promote a comprehensive system approach to pre-hospital care.
• Monitor and verify continuing education hours for EMS providers as required by the state.
• Plan and conduct specialized EMS training courses for certification and recertification of EMS providers and nursing.
• Improve EMS skills by providing continued educational development opportunities.
• Format, implement, coordinate and distribute new or revised protocols and other education materials.
• Develop and maintain communications with EMS and community leaders through various methods including newsletter, bulletin boards, direct mailings, advisory councils, and personal interaction.
• Meet regularly with EMS leaders and participate in EMS sponsored activities to build relationships.
• Collaborate with Medical Director and emergency physicians to develop, implement and monitor Quality standards of care for prehospital care providers.
• Conduct run reviews and assist with license certification documentation.
• Collaborate with the hospital Emergency Management Coordinator to ensure ED readiness for disaster situations.
• Assist in maintaining EMS equipment in a clean and working order.
• Collaborate to develop and implement a comprehensive marketing program designed to increase EMS ambulance deliveries and collaborate with EMS Medical Director to coordinate/operationalize Emergency Department Disaster Preparedness Plan.
• Establish and maintain a comprehensive database of all activities related to the delivery of pre-hospital care.

Minimum qualifications for the ideal future caregiver include:

• Bachelor’s degree in a health-related field.
• Five years of experience in emergency/EMS pre-hospital care.
• Leadership, supervisory and/or teaching experience.
• Licensure as a Registered Nurse (RN) and/or certification as an Emergency Management Technician-Paramedic (EMTP).
• Certified in the State of Ohio as an EMS instructor within one year of hire.
• Basic Life Support (BSL), Advanced Cardiac Life Support (ACLS) and Pediatric Advanced Life Support (PALS) certifications. Must hold instructor status for these certifications within one year of hire.
• Knowledge of relationships between the community, EMS and the hospital.
• Knowledge of regulatory and other legal issues that preside over healthcare and EMS.
• Knowledge of Hospital Incident Command System (HICS), National Disaster Management System (NDMS), National Incident Management System (NIMS) and county/regional/state emergency management plans.

Preferred qualifications for the ideal future caregiver include:

• Three years of experience as an EMS instructor.

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/

PHYSICAL REQUIREMENTS:

• A high degree of dexterity to produce documents on a PC. Normal or corrected vision, hearing and speech.
• Extensive sitting, standing and walking, occasional lifting or carrying up to 25 pounds.

• Collaborate with the EMS Medical Director and Emergency Medicine Physicians to develop pre-hospital protocols that meet optimal standards of care.
• Meet the continuing education needs of EMS providers and establish parameters for Patient Safety and Quality initiatives.
• Integrate and take an active role coordinating programs and services to promote a comprehensive system approach to pre-hospital care.
• Monitor and verify continuing education hours for EMS providers as required by the state.
• Plan and conduct specialized EMS training courses for certification and recertification of EMS providers and nursing.
• Improve EMS skills by providing continued educational development opportunities.
• Format, implement, coordinate and distribute new or revised protocols and other education materials.
• Develop and maintain communications with EMS and community leaders through various methods including newsletter, bulletin boards, direct mailings, advisory councils, and personal interaction.
• Meet regularly with EMS leaders and participate in EMS sponsored activities to build relationships.
• Collaborate with Medical Director and emergency physicians to develop, implement and monitor Quality standards of care for prehospital care providers.
• Conduct run reviews and assist with license certification documentation.
• Collaborate with the hospital Emergency Management Coordinator to ensure ED readiness for disaster situations.
• Assist in maintaining EMS equipment in a clean and working order.
• Collaborate to develop and implement a comprehensive marketing program designed to increase EMS ambulance deliveries and collaborate with EMS Medical Director to coordinate/operationalize Emergency Department Disaster Preparedness Plan.
• Establish and maintain a comprehensive database of all activities related to the delivery of pre-hospital care