Company Description
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Job Description
bis Newcastle is a 98 room 3.5-star hotel in buzzing Newcastle. Newcastle must be one of Australia’s best kept secrets as we really have it all – beaches, wineries, shopping, restaurants and everything else in between!
Create a meaningful legacy for a small, passionate team. High visibility in a strategically important role within the Iris Capital hotel portfolio.
Be an ambassador of the brand and the property as General Manager, where your leadership, strong interpersonal skills and strategic vision will drive an engaged team, guest satisfaction and maximized operating results. You will bring your strong commercial and business acumen, and tenacity to drive the top line to exceed targets, and to position the property in the economy marketplace.

You will be responsible for:

• Responsible for the overall management, daily operations and driving business performance for the Hotel
• Coaching and mentoring team members, assisting in their development and career progression.
• Contribute positively to the local tourism economy to drive a strong brand presence. Building local relationships and engaging with partners.
• Achieving and exceeding guest satisfaction.
• Proven ability with cost controls across departments.
• Driving the revenue, sales & distribution strategy in partnership with the portfolio support team
• Ensure full compliance with operating controls and legislation in all areas of the business
• Promote the brand and ensure all brand essentials and standards are in place and executed consistently.

Qualifications

Your experience and skills include:

• Previous experience in a leadership role within a similar hotel brand or business
• Passionate to grow and develop self and others
• Strong relator with ability to build relationships
• Strategic, creative and able to communicate effectively
• A proven leader who is able to inspire others
• Strong business acumen and demonstrated success in driving the commercial performance of the business and delivering on KPIs.

Additional Information

• ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide on Accommodation and Food & Beverage,
• Learning programs through our “Learn your Way” Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face)
• Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.

• Responsible for the overall management, daily operations and driving business performance for the Hotel
• Coaching and mentoring team members, assisting in their development and career progression.
• Contribute positively to the local tourism economy to drive a strong brand presence. Building local relationships and engaging with partners.
• Achieving and exceeding guest satisfaction.
• Proven ability with cost controls across departments.
• Driving the revenue, sales & distribution strategy in partnership with the portfolio support team
• Ensure full compliance with operating controls and legislation in all areas of the business
• Promote the brand and ensure all brand essentials and standards are in place and executed consistently