Enablement Analyst/ Senior Analyst, Public Sector COE at Salesforce

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

11 Jun, 26

Salary

0.0

Posted On

13 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Program Management, Project Management, Compliance Awareness, Operational Execution, Stakeholder Coordination, Training Program Deployment, Trailhead Platform, Tableau Dashboards, Reporting, Communication, Organizational Skills, Salesforce CRM, Data Management, Cross-functional Collaboration

Industry

Software Development

Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Program & Project Management Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Global Public Sector Center of Excellence (COE) is seeking an Enablement Analyst or Senior Enablement Analyst based in Sydney, Australia. The Public Sector COE Enablement function serves as a central hub for coordination, awareness, and collaboration across Salesforce organisations on critical Public Sector selling requirements—including regulatory compliance, policy awareness, and field enablement resources. This role sits within the GPS Sales Excellence & Enablement organisation and supports the Global Public Sector COE in accelerating and scaling Public Sector sales globally. The position helps deliver strategic guidance, enablement programs, and operational support that empower Salesforce teams to sell effectively into government markets while operating within the legal, regulatory, and policy frameworks required for Public Sector engagement. Role Description This role will work closely with the Director of GPS Sales Excellence & Enablement (U.S.) and partnering with the Sr. Manager of Public Sector COE Enablement (U.K) to drive the centralised coordination of Public Sector enablement initiatives across Salesforce Operating Units globally. Initially, the role will focus on driving compliance awareness and operational execution, ensuring global sales teams understand how to compliantly sell to Public Sector accounts and appropriately engage with Government customers. Sample projects range from supporting coordination with cross-functional stakeholders and subject matter experts to program manage the creation and deployment of Public Sector training programs within the Salesforce Trailhead platform, manage the targeting and assignment of required training, and support global awareness communications via both Slack and Marketing Cloud platforms and tracking, reporting on learner completion via internal tableau dashboards across multiple Salesforce global operating units. Over time, this role will also contribute to the strategic evolution of Public Sector enablement at Salesforce, identifying opportunities to improve how we support sellers navigating compliance requirements while maintaining the speed and effectiveness of our sales motions. The ideal candidate brings strong project management execution discipline, along with a relentless curiosity and passion for building innovative enablement frameworks. This individual will help operationalise current programs while also contributing insights and ideas that continuously improve how Public Sector enablement is delivered globally. Your Impact Success in this role requires the ability to translate complex concepts into clear guidance, communicate effectively across stakeholders, and drive action from ideas. This impact will be measured by initiatives outlined in your yearly V2MOM (a very transparent goal setting system which tracks your values, vision, methods, obstacles and measures). As one of the most innovative companies in the world, we are also expected individually to contribute to innovating in any area we work. Finally, we are an Ohana (family) culture organisation and look to bring on great people who work well with others and love to celebrate success! Responsibilities: Public Sector Compliance Enablement Work closely with the Public Sector COE Enablement Sr. Manager to provide program progress updates to the Director, GPS Sales Excellence and Enablement leader. Build strong relationships and coordination across the Public Sector COE internal team and key cross functional partners to ensure alignment and successful execution on all initiatives. Manage annual mandatory Public Sector compliance training programs (H1 Ethics & Integrity: Public Sector Customers; H2 Mastering Public Sector Sales) assigned to 13,000+ global learners Work with the internal Public Sector COE Program Manager and Strategy POCs to accurately identify and manage training audiences tied to Government Entity-flagged accounts. Partner with Legal, Ethics & Integrity, and Internal Audit to develop and operationalise compliance training programs and ensure alignment with relevant Management Action Plans (MAPs) Support awareness and enforcement of Org62 system controls — including automated hard stops preventing opportunity/quote creation for non-compliant sellers Enablement Program Deployment Lead coordination and deployment with cross functional subject matter experts for relevant compliance training content within Salesforce Trailhead and the Astro Course Tracker (ACT) platform Coordinate cross-functional SMEs (Legal, Ethics & Integrity, Sales Strategy, Enablement) on content development, including localisation for global OUs Drive awareness campaigns via Marketing Cloud to learners, managers, COOs, and OU Enablement leaders at key training milestones Training Management & Reporting Leverage Tableau dashboards to track assignments, participation, and completion by leader and Operating Unit for COE leadership and OU COOs Support data accuracy across Salesforce learning platforms, flagging system discrepancies or challenges to ensure accurate tracking and program execution. Coordinate with internal team to track and deliver cadenced reporting updates as needed to relevant parties and the internal Public Sector COE team. Global Coordination & Stakeholder Engagement Work closely with the Public Sector COE Sr. Manager to serve as Enablement POC for global OU connect sessions across EMEA, ASEAN, India, Japan, and LATAM Contribute to monthly executive updates reviewed by GPS senior leadership and the CRO office Maintain centralised documentation, resource canvases, and COE Slack channel content to ensure consistent global awareness of compliance requirements Coordinate with BT/DET, Trailhead, and Data Management teams on system enhancements impacting compliance tracking Qualifications: Experience in enablement operations, program management, sales operations, or business analysis Strong written and verbal communication skills Experience with Google Workspace (Docs, Sheets, Slides, Drive) Strong organisational skills; ability to manage multiple priorities in a fast-paced global environment Additional Qualifications for Senior Analyst: Relevant enterprise enablement or strategic initiative experience Experience coordinating training programs across large organisations Experience building dashboards, reporting frameworks, or program metrics Demonstrated ability to manage cross-functional stakeholders across multiple regions Preferred Qualifications: Experience with Salesforce CRM, Tableau, or other reporting tools Experience supporting sales enablement or learning programs Familiarity with Public Sector or regulated industry sales environments Experience working in global organisations across multiple time zones Proficiency with Slack and internal collaboration platforms Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Responsibilities

This role focuses on driving centralized coordination of Public Sector enablement initiatives globally, initially concentrating on compliance awareness and operational execution to ensure sales teams understand compliant selling to government markets. Responsibilities include managing mandatory compliance training programs for over 13,000 learners and supporting awareness campaigns and enforcement of system controls.