Position Title: Encampment and Community Outreach Worker
Competition: 25-046
Reports to: Assistant Manager of Community Services
Union: BCGEU
Compensation: $27.39-$29.69/hour
Schedule: 8:30am-4:30pm, Monday-Friday (70 hours bi-weekly)
Posting Closing Date: July 18, 2025 at 4pm
QUALIFICATIONS (MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS):
Note: An equivalent combination of education and experience may be considered.
EDUCATION:
- Diploma in Social Work or Psychology, OR Counselling, Mental Health or Addictions Worker qualifications or other related social services field from college or university
- Conflict resolution/crisis prevention training and experience required
EXPERIENCE:
- Minimum one (1) year recent related experience
KNOWLEDGE, SKILLS AND ABILITIES:
- Demonstrated knowledge of the impacts of addiction, mental health, homelessness and poverty
- Demonstrated ability to work with individuals who have multiple barriers to stable housing
- Demonstrated ability to work independently and be part of an integrated community team
- Knowledge of the psychosocial rehabilitation model
- Knowledge of local community resources
- Awareness of harm reduction and ‘Housing First’ theory and practice
- Demonstrated conflict management/crisis prevention skills
- Ability to communicate effectively both verbally and in writing with clients, staff and community professionals
- Proficient in MS Office programs including Word, Outlook and Excel
1. Provides a range of support services to clients who have multiple barriers to housing, including:
- conducting comprehensive assessments through direct one-to-one consultations with clients;
- providing guidance, crisis intervention, as well as referral services to other community agencies, including application for income assistance;
- seeking out and approaching people living ‘in the rough’/street entrenched with the intention of establishing a rapport and building trust;
- supporting clients by providing educational materials and guidance regarding how to obtain and maintain housing;
- problem-solving and skills training with clients to facilitate securing affordable, adequate, safe housing;
- maintaining concise and accurate client files including current case notes and information about each client’s progress with their respective case plans;
- providing interim case management services during the period of assessment and placement in housing