WHAT WE’RE LOOKING FOR:

• Proven experience in administration roles, ideally in education, assessment, or training environments.
• Excellent organisational skills and ability to manage a varied workload effectively.
• Strong communication skills—both written and verbal—with the ability to work collaboratively across departments.
• Proficiency in Microsoft Office 365 (Word, Excel, Outlook, Teams, SharePoint).
• Attention to detail and a commitment to high standards of quality and compliance.
• Ability to work independently, prioritise tasks, and meet deadlines under pressure.

JOIN OUR DEDICATED TEAM AT NOTEBOOK ASSESSMENT SERVICES AND PLAY A KEY ROLE IN SUPPORTING THE DELIVERY OF HIGH-QUALITY END-POINT ASSESSMENTS (EPA) FOR APPRENTICES ACROSS THE UK.

We are seeking an organised and detail-oriented individual to join us as an Assessment Administration Coordinator, ensuring smooth and efficient administration of End-Point Assessments while safeguarding the interests of apprentices and maintaining compliance with regulatory standards.

KEY RESPONSIBILITIES:

• Ensure the smooth running and administration of all End-Point Assessment processes.
• Coordinate planning, booking, and completion of EPA services.
• Communicate regularly and effectively with Assessors, Internal Quality Assurers (IQA), and other key stakeholders.
• Provide timely support and clear information to apprentices, employers, and internal teams.
• Act as the first point of contact for all EPA-related queries and support.
• Maintain accurate EPA records and systems, ensuring timely data entry and documentation.
• Produce regular reports for internal teams and external stakeholders, aligned with service level agreements.

MAIN DUTIES:

• Conduct gateway checks and manage EPA bookings and registrations.
• Prepare and complete EPA-related documentation and ensure audit-ready recordkeeping.
• Liaise with delivery and quality teams to ensure timely and compliant EPA scheduling.
• Coordinate assessor activity and support their administrative needs.
• Contribute to continuous improvement through feedback and process review.
• Attend and contribute to team meetings and quality assurance sessions.