End User Sales Account Manager

at  Hewlett Packard

Applies developed subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives. Works on problems of diverse complexity and scope. May act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process. Exercises independent judgment within generally defined policies and practices to identify and select a solution. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues.

EDUCATION AND EXPERIENCE REQUIRED:

• Same as previous plus.
• Typically 5-8 years account management experience.

PORTFOLIO KNOWLEDGE

• Solid knowledge of HP’s breadth of solutions and engages appropriate specialist resources as needed.

SPECIALTY KNOWLEDGE

• Applies specialized technical product/service/ solution knowledge in working with account teams to screen and prioritize multiple leads for feasibility.
• Uses knowledge in specialty and consultative selling skills to proactively help customers with making IT business decisions.Conceptualizes and articulates well-targeted solutions in area of technical specialty
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• from proposal to contract sign-off.

• Demonstrates high service knowledge and professionalism in researching and sharing specialty product and service related information with account teams and customers.
• Competent in the sale of IT services and outsourcing.