EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
We are looking for an experienced End-User Support Engineer to support the office in Szeged on-site and colleagues in Hungary remotely. You will play a key role in ensuring that our IT infrastructure runs smoothly and efficiently. If you are ready to take on this challenge, we encourage you to apply.

REQUIREMENTS

• 2+ years of experience in a Support Engineer role
• Understanding of basic principles of hardware and software
• Intermediate skills in troubleshooting operating systems and hardware
• Knowledge of basic networking principles
• Familiarity with asset management and ITIL or other ITSM tools
• English proficiency at a B1+ level

• Support IT infrastructure in Szeged office in collaboration with the team
• Ensure equipment, documents, and processes are in place
• Assist users with IT-related issues
• Operate, maintain, upgrade, and dispose of assets in a cost-effective manner
• Contribute to the development of End-User Support Service