End User Support Engineer at Sportradar

Ljubljana, Central Slovenia, Slovenia -

Full Time

Start Date

Immediate

Expiry Date

22 Jun, 26

Salary

0.0

Posted On

24 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Microsoft Windows Server, Microsoft Office, Microsoft Windows 10, Microsoft Azure, WSUS, Antivirus Software, Asset Management Tools, Communication Skills, English Fluency, IT Procurement, Desktop Support, Active Directory

Industry

Information Services

Description

Company Description We’re the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business. Job Description ABOUT US: To strengthen our experienced teams, we are looking for an End User Support Engineer that will join our office in Ljubljana. You will work individually but you will be a part of the international IT support team in the Sportradar Group. THE CHALLENGE: Being the 1 level of tech support Managing day to day IT operations Facilitate IT procurement, desktop support and active directory among other duties Collaboration with our global development teams ABOUT YOU: Master or Bachelor Degree in computer science or an equivalent Strong background in Microsoft products required (Windows Server, Office, Windows 10, Azure, WSUS) Antivirus Software Asset management tools Good communication skills Fluent in English Willingness to learn new technologies Positive, team player with a can-do attitude OUR OFFER: A collaborative environment with colleagues from all over the world (Engineering offices in Europe, Asia and US) including various social events and teambuilding. Flexibility to manage your workday and tasks with autonomy. A balance of structure and autonomy to tackle your daily tasks. Vibrant and inclusive community, including Women in Tech and Pride groups which welcome all participants. Global Employee Assistance Programme. Calm and Reulay app (leading well-being apps designed to support focus, quality rest, mindfulness, and long-term mental resilience). Online training videos. Flexible working hours. While we appreciate the flexibility and benefits of working from home, we strongly believe that coming together in person fosters stronger connections, encourages collaboration, and drives innovation—both as individuals and as a company. The energy, shared ideas, and team support we experience in the office strengthen the foundation of our success and culture. For this reason, we are an office-first business operating on a hybrid model, with team members working in the office three days a week to build relationships, exchange ideas, and grow together. OUR RECRUITMENT PROCESS: Initial Screening: A quick chat with our Talent Acquisition Partner to understand your background and expectations. Online Interview: A video interview with the Hiring Manager to discuss your experience in more depth, learn how you work, and answer any questions you may have about the position. Assignment: A short (home) task to showcase your skills. Onsite Interview: An in‑person meeting with the Hiring Manager and members of the local team, where you will walk them through your assignment, discuss your solution, and explore team fit Finals Steps: Receive feedback and, if successful, an offer! Additional Information At Sportradar, we celebrate our diverse group of hardworking employees. Sportradar is committed to ensuring equal access to its programs, facilities, and employment opportunities. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We encourage you to apply even if you only meet most of the requirements (but not 100% of the listed criteria) – we believe skills evolve over time. If you’re willing to learn and grow with us, we invite you to join our team!

Responsibilities

The role involves acting as the first level of technical support, managing daily IT operations, and facilitating IT procurement, desktop support, and Active Directory tasks. This position also requires collaboration with global development teams.