Endpoint Engineer – (Enterprise / Global) at Universal Music GmbH

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

23 Mar, 26

Salary

0.0

Posted On

23 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Endpoint Engineering, Project Management, Communication, SCCM/MECM, JAMF, Intune, Azure AD, Windows Autopilot, Technical Documentation, Training, Mentoring, System Performance, Security, User Experience, Incident Response, Vendor Coordination

Industry

Entertainment Providers

Description

Job Summary The Endpoint Engineer will drive strategic initiatives that enhance endpoint infrastructure across all Universal Music Group (UMG) territories. This role focuses on leading cross-functional projects that improve system performance, security, and user experience. The engineer will be responsible for designing, implementing, and optimizing endpoint solutions, managing deployments, and ensuring alignment with enterprise standards. A key aspect of the role includes developing scalable solutions, contributing to enterprise architecture, and mentoring Tier 1 and Tier 2 teams through structured training programs and documentation as well as providing an escalation point for local territories and leads. Job Functions Key Responsibilities Lead and manage endpoint engineering projects from initiation through delivery, including planning, execution, and post-implementation review. Collaborate with global IT teams to define project scopes, timelines, and deliverables for endpoint infrastructure upgrades and deployments. Develop and maintain technical documentation and training materials to support project rollouts and knowledge transfer. Oversee the deployment and lifecycle management of Windows 11, Office 365, Adobe, and macOS environments. Design and implement policies using JAMF, Intune, and SCCM/MECM to support enterprise-wide configuration and compliance. Analyse telemetry data and system performance to inform project decisions and continuous improvement efforts. Coordinate with vendors and third-party suppliers to ensure timely delivery of project components and services. Manage critical incident response as part of project risk mitigation, including communication and resolution strategies. Contribute to enterprise knowledge management systems by documenting project learnings and technical solutions. Job Requirements Essential 5+ years of experience leading or contributing to endpoint engineering projects in enterprise environments. Proven ability to manage project timelines, milestones, and deliverables. Strong communication and stakeholder engagement skills across technical and non-technical audiences. Experience with SCCM/MECM, JAMF, Intune, Azure AD (Entra ID), and Windows Autopilot in project contexts. Demonstrated success in deploying and supporting enterprise-grade endpoint solutions. Experience in training and mentoring technical teams as part of project enablement. Desirable Formal training or certification in Project Management (e.g., PMP, Agile). Experience supporting executive-level stakeholders during strategic rollouts. Familiarity with benchmarking tools for performance evaluation. Certifications in Microsoft, Apple, JAMF, and SCCM technologies. Experience in media or entertainment industry projects. Diversity & Inclusion At Universal Music we are committed to fostering diversity and inclusivity as an equal opportunity employer. We encourage applicants from all backgrounds to apply for our roles regardless of their gender, race, ethnicity, nationality, age, sexual orientation, gender identity, intersex status, marital or family status, neurodiversity, religion or belief, disabilities, or socio-economic background. We also encourage people from all cultural backgrounds to apply, including First Nations people. It is through our diversity and inclusivity that we bring together different perspectives, enhancing our creative and evolving workplace. Music is Universal. Disclaimer The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive and exhaustive statement. Job Category: Technology We are Universal Music Group, the world’s leading music company. We are the home for music’s greatest artists, innovators and entrepreneurs.

Responsibilities

The Endpoint Engineer will lead and manage endpoint engineering projects, focusing on improving system performance, security, and user experience. They will also oversee the deployment and lifecycle management of various endpoint environments and contribute to enterprise architecture.