Endpoint Management Administrator at Leapfrog Services, Inc.

Brookhaven, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Mar, 26

Salary

90000.0

Posted On

04 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Endpoint Management, Microsoft Intune, Autopilot, MDM, Active Directory, Entra ID, Patch Management, RMM Tools, Documentation, Process Development, Automation, Compliance, Device Configuration, Troubleshooting, Collaboration, Continuous Improvement

Industry

IT Services and IT Consulting

Description

Description Atlanta, GA | Full-Time | Hybrid (3 days in-office) Leapfrog Services is seeking an Endpoint Management Administrator to help modernize and streamline how we manage Windows and Mac endpoints across our multi-tenant client environments. This is an exciting opportunity to step into a newly created role where you’ll have meaningful ownership, influence, and the ability to shape how Leapfrog delivers Modern Desktop services long-term. If you enjoy working with Intune, Autopilot, MDM, and automation-driven endpoint management—and you thrive in roles where you can take a concept, run with it, and turn it into a repeatable process—this could be your next leap forward! What You’ll Do Own the full lifecycle of Windows and Mac endpoints: provisioning, onboarding, configuration, updates, restocking, and retirement. Configure and manage devices using Microsoft Intune, Autopilot, MDM, and Addigy (for Macs). Support hybrid identity environments leveraging Active Directory and Entra ID. Assist with patching, compliance, and enterprise software deployments. Maintain device standards and improve provisioning workflows through documentation and process development. Collaborate with internal teams (Build Room, Service Desk, Field Services, M365 administrators) for escalations and cross-team initiatives. Identify inefficiencies and propose improvements that enhance standardization and scalability. Contribute to Leapfrog’s Modern Desktop strategy through initiative, ownership, and a continuous-improvement mindset. This is not a help desk or Tier 1/Tier 2 support role. This position focuses on modern endpoint management, tooling, automation, and operational excellence. Requirements What You’ll Bring 3+ years of experience in endpoint administration, desktop engineering, or advanced IT support roles. Hands-on experience with: Microsoft Intune (device policies, compliance, app deployment) Autopilot (profiles, provisioning, troubleshooting) MDM environments (Windows and/or Mac) Familiarity with: Active Directory / Entra ID Group Policy, conditional access, identity fundamentals Patch management and update processes RMM tools (Datto RMM experience is a plus) Ability to work independently, take initiative, and deliver results with limited direction Strong communication skills and documentation habits Comfort working in both structured and evolving technical environments Certification Requirement Candidates must hold or earn within 60 days of hire: Required Certification (one): Microsoft 365 Certified: Endpoint Administrator Associate (Exam MD-102) Leapfrog provides exam reimbursement and study materials for post-hire certification. Bonus Certifications (not required, but strongly preferred): Microsoft 365 Certified: Administrator Expert (Exam MS-102) Microsoft Certified: Azure Administrator Associate (AZ-104) CompTIA Security+ Addigy or other Apple MDM certifications ITIL Foundation Certification These certifications demonstrate broader capabilities in identity, cloud, security, and process management. Why Leapfrog? Competitive salary ($70,000–$90,000, based on experience) Comprehensive benefits: medical, dental, vision, life, and disability Telemedicine and wellness programs 401(k) with company match Education/certification reimbursement Mileage and expense reimbursement (as applicable) Growth opportunities in a fun, collaborative culture About Leapfrog Services Leapfrog Services provides managed IT services + cybersecurity for businesses and nonprofits worldwide. Since 1998, we’ve believed IT should enhance business, not get in the way. We deliver technical expertise with a service-first approach — high-touch, not high-stress. If you love working with leading-edge technology, want to be part of a fun, service-based culture, and value the stability of an established company with growth opportunities and excellent benefits, Leapfrog is just the pond you’re looking for!

Responsibilities

Own the full lifecycle of Windows and Mac endpoints, including provisioning, onboarding, configuration, updates, and retirement. Collaborate with internal teams to enhance standardization and scalability in endpoint management.