Endpoint Services Administrator at Leidos

Adelaide, South Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

11 May, 26

Salary

0.0

Posted On

10 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Problem Solving, Communication Skills, Technical Support, Troubleshooting, IT Infrastructure Monitoring, Adaptability, Continuous Learning, Collaboration

Industry

Defense and Space Manufacturing

Description

Endpoint Services Administrator Life Days are the Leidos way of recognizing that we all need extra time to take care of life. By working slightly more than the minimum weekly hours (2 hours per week for full-timers), you can accrue up to 12 days of leave per year. Leidos Life Hub provides access to discount offers or cashback rewards with over 400 Australian and International retailers. We’re a ‘Family Friendly’ certified workplace – we understand the diverse roles our team members need to play within their own unique family setting and actively support them. Our team feel Leidos is a great place to work. Learn more about our culture and benefits by visiting us here https://www.leidos.com/company/global/australia/careers Do Work That Matters Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life. Our 2000 local experts, backed by our global experience and network of partners, are working to solve the world’s toughest challenges in government, intelligence, defence, aviation, border protection and health markets. Your New Role and Responsibilities Leidos Australia is seeking a skilled Endpoint Services Administrator to join our GEOSPACES program, delivering advanced national security technology solutions in a secure, high-compliance environment. This role operates across some of the most complex, multi-vendor IT environments, working alongside a supportive and collaborative team. The ideal candidate will demonstrate exceptional problem-solving abilities, strong communication skills, and a commitment to continuous learning, helping to optimise system performance and ensure reliable IT operations. Accept and resolve tickets from the Level 1 Service Desk as well as monitor and support hardware platforms deployed across multiple sites. Troubleshoot and resolve application incidents Troubleshoot and resolve hardware (desktop, server, & datacentre) incidents What You’ll Bring to Make An Impact Demonstrated IT experience, with a strong track record in providing advanced technical support and resolving complex technical issues. Proven ability to troubleshoot hardware, software, and application-related problems across diverse IT environments. Experience monitoring IT infrastructure and applications to ensure smooth, uninterrupted operations. Adaptable and quick to learn, able to respond effectively to new requirements, technologies, and problem sets. Flexible to work within a 7:00 am – 7:00 pm roster, supporting end-users and collaborating with technical teams to deliver high-quality IT services. Willingness to travel within Australia to provide field support as required. Don’t worry if you don’t tick all the boxes – if you meet most of them, we encourage you to submit your application. We’re most interested in your strengths, what you want to learn and how far you want to go. Due to the nature of the role, you must be an Australian Citizen who holds an active TSPV security clearance; accompanied by the ability to be successful for a DISA/OSA. Diverse Team Members, Shared Values and a Common Purpose Providing our customers with smarter solutions takes an incredible team with diversity of thought, experience and perspectives driving innovation. Inclusion is at the heart of our culture and is one of our core values. It's about creating a workplace where everyone can do important work, feels welcome, valued, and respected, and has equal access to opportunities to thrive. Paul Chase – Chief Executive, Leidos Australia. Leidos Australia is an equal opportunities organisation and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups. Our five Advocacy Groups (Women and Allies Network, Young Professionals, Defence & Emergency Services, Action for Accessibility and Abilities and Pride+) provide an opportunity for team members to connect and collaborate on shared interests, and work to support and celebrate our diverse community. Next Steps To apply for this role, follow the links or apply via our Careers page. Recruitment process - 2 interviews, background checks & DISA/OSA. Applicants may also need to meet International Traffic in Arms Regulations (ITAR) requirements. In certain circumstances this can place limitations on persons who hold dual nationality, permanent residency or are former nationals of certain countries as per ITAR 126.1. We are committed to making our recruitment process accessible to all candidates. Please contact our Careers team careers.au@au.leidos.com if you’d like to discuss any additional support during your application or throughout the recruitment process. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. Original Posting: For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. Leidos Leidos is a Fortune 500® innovation company rapidly addressing the world's most vexing challenges in national security and health. The company's global workforce of 47,000 collaborates to create smarter technology solutions for customers in heavily regulated industries. Headquartered in Reston, Virginia, Leidos reported annual revenue of approximately $15.4 billion for the fiscal year ended December 29, 2023. For more information visit www.Leidos.com. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here. Securing Your Data Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to spam.leidos@leidos.com. Commitment and Diversity All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Responsibilities

The Endpoint Services Administrator will accept and resolve tickets from the Level 1 Service Desk and monitor hardware platforms across multiple sites. They will troubleshoot and resolve application and hardware incidents.