REQUIRED MINIMUM QUALIFICATIONS:

Bachelor’s degree and 5 years of related experience

PREFERRED QUALIFICATIONS:

Experience with Intune
Experience with MECM
Experience with Jamf
Experience with directory services such as Entra and Active Directory
Experience with Windows, MacOS, iOS, and Android operating systems

JOB DESCRIPTION:

Are you experienced in endpoint systems management and ready to lead enterprise-level IT solutions at a large university?
Iowa State University is seeking a Systems Analyst III to join the Information Technology Services (ITS) Endpoint Services team. This role offers the opportunity to lead critical infrastructure projects and provide high-level support to IT staff across campus.

• Manage and maintain endpoint devices—including Windows, macOS, iOS, and Android—across platforms such as MECM, Jamf, and Intune.
• Lead and support infrastructure components such as WSUS, MBAM, Papercut, and Microsoft Defender.
• Facilitate large-scale projects, including the implementation of Windows device administration within Intune in a comanaged configuration.
• Implement and maintain APIs and tools to improve inter-system integration and ensure interoperability across endpoint systems.
• Serve as a senior technical escalation point for campus IT administrators and peers, providing mentorship and troubleshooting expertise.
  This position works closely with central and distributed IT staff and plays a key role in ensuring secure, scalable, and user-friendly endpoint experiences for the university community.