Energy Manager at Curo

Bath, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

21 Jan, 26

Salary

40000.0

Posted On

23 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Energy Management, Customer Service, Contract Management, Process Improvement, Energy Law, Stakeholder Engagement, Budget Management, Negotiation Skills, Problem Solving, Communication Skills, Health and Safety Compliance

Industry

Civic and Social Organizations

Description

Energy Manager £40,000 + benefits | The Maltings, Bath | Permanent Full time | 37 hours per week Your Impact. Our Communities. Fairer, Smarter Energy Use. Are you passionate about sustainability, smart energy use, and delivering services that make a real difference to communities? We’re looking for a proactive and detail-focused Energy Manager to join our Property Services team. This is a key role at the heart of our organisation — ensuring that communal energy supplies are accurately managed and fairly charged is essential to both our financial sustainability and our commitment to great customer service. By leading our SMART meter programme, improving billing accuracy, and driving down energy waste, you’ll play a critical part in helping us deliver high-quality, cost-effective housing services to our residents. What's the role? Ensure that all our communal supplies are identified and that those using the supplies are paying a fair contribution. Undertaking regular audits to assess the consumption and to identify and quickly resolve issues that compromise our ability to accurately recover. Working with residents, colleagues, and other stakeholders to improve the quality standards of our estates. What you'll be doing Manage, develop, and implement Curo’s SMART meter project, upgrading all meters where possible. Manage and implement a team change process, supporting better information at handover of upcoming communal utilities. Conduct impact analyses of energy used, working with key stakeholders to ensure accurate billing. Manage our Energy Broker(s), demonstrating robust contract management ensuring outcomes are achieved through a framework of strong quality assurance. Deliver a robust inspection programme, monitoring and reporting on progress to improve accuracy and inform annual budgets. Procure energy when contracts expire, ensuring we lock down with the best deals available for Curo and our customers. Lead and deliver initiatives that provide a diverse range of opportunities to reduce the energy used, and subsequently costs. Develop partnership working within Curo to deliver flexible, reactive, and swift solutions to customer and service issues. What do I need to be successful? Proven experience managing multiple contracts successfully. Strong customer service background in complex, multi-user environments. Commercially aware with a focus on value, efficiency, and excellent service. Skilled in leading process changes and driving continuous improvement. In-depth knowledge of energy law, regulation, and best practices. Experienced in building effective partnerships with internal and external stakeholders. Track record of delivering customer-focused services in challenging settings. Technical expertise in energy management. Confident decision-maker with strong negotiation skills. Calm and determined when resolving conflicts. Solution-oriented problem solver. Clear and accurate communicator, adept at reporting complex information to diverse audiences. Strong financial management skills, including budgeting, risk assessment, and sound judgement. Excellent communication skills, able to handle sensitive and complex information across all levels. Committed to health and safety compliance and personal responsibility. How will I evidence my success? Obtain feedback from customers, peers and my manager about my effectiveness in delivering my services, as well as how I deliver them. Use customer feedback to improve my services and be able to demonstrate the service improvements I have delivered with tangible results that show success. Successfully identify and manage risk within my service area. Successfully meet the KPIs and objectives agreed for me. Deliver my services within my allocated budget and evidence sound budget management through the year. Demonstrate the service improvements I have delivered with tangible results that show success. Evidence that the Organisation is fully compliant with legislative obligations. What you'll get in return Beyond a salary of £40,000] and the chance to make a difference every day, you'll get: 26 days annual leave per year (plus bank holidays), increasing to 29 days Your birthday off as an extra holiday Up to 10% matched pension contribution Hybrid working (3 days in office, 2 days at home) Flexible benefits which might include a Health Cash Plan Access to an Employee Assistance Programme for your wellbeing About Curo We're a leading South West housing association with social purpose at our heart. We provide affordable homes and create positive futures in our communities. We're proud to be among the UK's top 100 companies to work for, and the 5th best housing association nationwide. We actively welcome applications from candidates who identify as disabled, LGBTQ+, from ethnic minority backgrounds, and from our Curo customers. We're committed to making our recruitment process accessible to everyone --- if you need any adjustments to help you apply or interview, please contact our recruitment team at recruitment@curo-group.co.uk

Responsibilities

The Energy Manager will ensure that communal energy supplies are accurately managed and fairly charged, leading initiatives to improve billing accuracy and reduce energy waste. This role involves managing the SMART meter project and conducting regular audits to assess energy consumption.