Energy Resource Manager at Microsoft

Hyderabad, Telangana, India -

Full Time

Start Date

Immediate

Expiry Date

22 Feb, 26

Salary

0.0

Posted On

24 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Center Operations, IT Allocation, Virtual Failure Analysis, Compliance, Root Cause Analysis, Service Delivery, Vendor Management, Collaboration, Mentorship, Safety Policies, Cost Management, Project Management, Customer Solutions, Risk Management, Critical Environment Infrastructure, Electrical Diagrams

Industry

Software Development

Description

As a successful Energy Resource Manager, your success will be measured by:Data Center OperationsPrimary focus in Managing IT Allocation at the Campus/Metro level by collaborating with key stakeholders and ensuring that demands are properly allocated across the IT infrastructure.Familiarize with the Data Center design and manage the IT resources by performing virtual failure analysis and develop a master allocation plan to drive the operationalization of the customer capacity. Ensure compliance with data center business units and service-level policies.Engage with appropriate teams and resources to execute tasks or projects.Manage programs associated with the area of responsibility.Demonstrate conscientiousness on cost adheres to budget requirements; keep costs reasonable and contribute to staying within budget.Follow and adhere to safety and security policies and procedures. Report immediately any safety or security issues or concerns.Participate in Root Cause Analysis (RCA) process as appropriate.Raise risks to the IT capacity allocation and planning. Identify power stranding and contractual inconsistencies (leased spaces).Ensure that the critical environment information is properly entered and maintained (tooling).Lead programs and projects through leadership forums aligning scope, schedule, and cost that align to our OKRs. Service DeliveryManage the assigned projects or programs to meet service delivery objectives and escalate to appropriate stakeholders to remove obstacles.Recognize potential customer impact of other events and issues (e.g., customer lockdown), communicate potential impact, and plan for impact accordingly.Proactively review schedules and avoid conflicts when possible. Identify, coordinate, manage expectations, and offer alternatives when defining customer solutions.Manage relationships with vendors and suppliers to ensure that all expectations are clarified, understood, documented, and met. Data Center Work EnvironmentShare best practices; assist others in learning role, process, procedures.Collaborate and engage with Subject Matter Experts (SMEs) across CO+I and engineering groups to gain program / project insights.Leverage and synthesize these insights to develop and operationalize solutions that mitigate our customer gaps.Provide mentorship across data centers for specific expertise. Seek training opportunities that meet the interest of the business as well as own career goals and objectives.Suggest ways of reducing risk of performing maintenance; work with others to accommodate scheduling needs.Suggest improvements in implementation based on depth of understanding.Contribute to a positive team environment by learning and adopting best practices.Contribute constructively during team meetings and in cross-discipline collaborations within the service team.Recognize priority of team success over individual achievement.Collaborate and negotiate effectively with others and seek guidance from management to identify delegates to deliver results. OwnershipIn alignment with management priorities, hold self-accountable for the end-to-end service quality, completeness, and resulting customer experience (including but not limited to availability, safety, security, customer service). Create the future you want. Bachelor's Degree AND 7+ years' experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale OR equivalent experience Experience in Critical Environment infrastructure (e.g., UPS, PDUs, Generators, AHU/CFM, ability to read and interpret electrical one-line diagrams and working with IT infrastructure modifications (e.g., Cable trays, Fiber Runners, HACs and IT equipment).

Responsibilities

The Energy Resource Manager will manage IT allocation at the campus/metro level, ensuring proper resource allocation and compliance with policies. They will also engage with teams to execute projects and manage vendor relationships to meet service delivery objectives.