Energy Sales Specialist
at Origin Energy
Melbourne, Victoria, Australia -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 09 Nov, 2024 | Not Specified | 09 Aug, 2024 | N/A | Communication Skills,Delegation,Email | No | No |
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Description:
- Salary + commission + annual performance review
- Hybrid working | 2 days per week in office
- Melbourne based
DELIVERING GOOD ENERGY STARTS FROM WITHIN
It’s an exciting time to join Origin. Creating a great place to work means together we’re progressing our ambition to lead the energy transition through cleaner energy and customer solutions. We’re always looking for better ways to deliver for our customers – and for our people.
SKILLS & EXPERIENCE
- Excellent written and verbal communication skills with a demonstrated ability to talk to customers across multiple platforms including phone, email, social and others.
- Demonstrated ability to use sound commercial judgement to improve customer experiences, taking into consideration risk and regulatory frameworks and acting within delegation of authority
- Be a lateral thinker, thinking for themselves, their team, and the business
- Demonstrated sales and negotiation skills.
- Sales experience preferred but not essential
Responsibilities:
ABOUT THE ROLE
You’ll be part of our Energy Sales Specialist team, where you’ll will be at the heart of everything we do - working with customers. You will proactively support new and existing Origin customers with sales activity including win-back, cross-sell, and move and acquisitions, ensuring utility and broadband needs for residential and SME customers are met.
DUTIES
- Guide new and existing customers through the retention, acquisition and move journey, ensuring utility needs are met whilst delivering outrageously good customer experiences
- Having a clear focus on delivering and improving the customer experience, demonstrating real concern for the customer
- Identify and anticipate customer product needs through curious questioning and effectively resolving those needs through first contact
- Understand the product options available and how these can be used to resolve customer needs and/or issues
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Marketing/Advertising/Sales
Sales / BD
Sales
Graduate
Proficient
1
Melbourne VIC, Australia