Energy Service Assistant

at  Lucy Electric

Internal Job Title: Energy Service Assistant
Business Area: Lucy Electric
Location: Jebel Ali, Dubai, United Arab Emirates
Job Reference No: 3840
Looking for Energy Service assistant responsible for providing comprehensive administrative support for the Energy Service Manager.

KEY ACCOUNTABILITIES:

• Timely and accurate maintaining of service complaints logs and reports manually and electronically.
• Timely and accurate maintaining of Energy Service quotation logs and reports manually and electronically .
• Timely and accurate maintaining of Energy Service Order Book.
• Timely and accurate execution of SO creation and invoicing.
• Arranging of service technician on time to sites.

MINIMUM EXPERIENCE:

2 to 3 years of related experience, preferably in Engineering industry.

JOB-SPECIFIC SKILLS:

• Possess English and Arabic oral and written communication skills sufficient to clearly convey messages to co-workers, customers, and all levels of management.
• Proficient in Microsoft Office Suite
• Able to work in a high-stress, fast paced environment and demonstrate the flexibility required to handle a very dynamic work environment.
• A passion for excellent customer service and a proven ability to succeed
• Knowledge and experience of the provision of after sales customer service.
• Must be customer focused and have the ability to deal with a variety of people in a professional, courteous manner in diverse situations.
• Exhibit behavior consistent with company code of conduct.
• Ability to work with special projects & performs other duties as assigned.
• Must exhibit strong time management and organizational skills and possess the ability to multi-task while maintaining attention to detail.
• Mature judgment, can priorities workload with the ability to work under minimal supervision.
• Must be flexible to attend to customer requests received out of hours if required
  Behavioural Competencies :
  Administrative Writing Skills, Reporting Skills, Supply Management, Scheduling, Microsoft Office Skills, Professionalism, Confidentiality, Organization, Travel Logistics, Typing, Verbal Communication

Please refer the Job description for details