Energy Solutions Specialist

at  Summerhill

Position: Energy Solutions Specialist
Type: Full-time/Remote
Pay Rate: $18 - $22 per hour
Operating Hours: Monday-Friday
Our customer service department is hiring Energy Solutions Specialists.
Do you want to make a difference?
Are you passionate about sustainability and looking to put your customer service skills to work in a meaningful way? At Summerhill, we’re on a mission to help homeowners reduce their energy consumption, save money, and contribute to a greener planet. If you’re detail-oriented, customer-focused, and thrive in a dynamic, fast-paced environment, we want you to join our team!
Summerhill is a Canadian-owned and operated Energy Services Company that has been a leader in energy efficiency and conservation since 1993. We specialize in designing and implementing energy efficiency programs. We are proud to be a certified B-Corp and have been named one of Canada’s Best Workplaces.

CUSTOMER SUPPORT & EDUCATION

• Assist & Educate Customers: Answer inbound calls, emails, and voicemails, providing expert guidance on energy-saving programs. Address customer inquiries, clarify program details, and resolve any issues to ensure a smooth experience for each customer.
• Schedule Appointments: Make outbound calls to book appointments for field staff, helping move applications through the next steps of the process and facilitating energy-saving assessments.