Position: Energy Solutions Specialist
Type: Full-time/Remote in Ontario, Canada
Pay Rate: $19- $21 per hour
Operating Hours: Monday-Friday
Our customer service department is hiring Energy Solutions Specialists.

CUSTOMER SUPPORT & EDUCATION

• Assist & Educate Customers: Answer inbound calls, emails, and voicemails, providing expert guidance on energy-saving programs. Address customer inquiries, clarify program details, and resolve any issues to ensure a smooth experience for each customer.
• Schedule Appointments: Make outbound calls to book appointments for field staff, helping move applications through the next steps of the process and facilitating energy-saving assessments.