Enforcement Agent at Bristow and Sutor Group

, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

20 Jun, 26

Salary

27365.0

Posted On

22 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Resilient Problem Solving, Interpersonal Skills, Calmness, Influence, Trustworthiness, Honesty, Integrity, Determination, Discipline, Decision Making, Field Work, Customer Interaction, Debt Recovery, Planning

Industry

Financial Services

Description

Company Description About Bristow and Sutor Leaders in the debt recovery enforcement sector, the Bristow and Sutor Group of companies have been operating for over 40 years’ supporting hundreds of local authorities and Transport for London. We have a strong UK team, employing 500 people all over the UK. We are committed to building a culture where everyone has the opportunity to do meaningful work and be both recognised and rewarded for their efforts. Position Enforcement Agent Do you want the security of a salary but the opportunity for unlimited earning? Do you like the idea of being your own boss whilst working for a market-leader that will fully support and train you to the highest standards? Would you like to have your own company car, expenses and state of the art technology that enables you to work smart? Do you want flexible work where you control how you plan your day? Do you like the sound of working outdoors, meeting and working with people from all walks of life? If yes, read on, as we have an excellent opportunity for you. What you’ll do: You’ll be out in the field, making visits to the properties of customers in debt. Your goal is to help them reach the best solution to avoid further action taking place. To understand a typical day in the life of an enforcement agent, meet some of our team: Dean, 15 years with Bristow and Sutor “My average day involves visiting properties, speaking with customers or if they aren’t there, speaking with neighbors. Some visits are simple, we just take payments or make arrangements, help them complete a questionnaire and update the system…Job done. Others can be more challenging; we might need to take control of their goods and remove where necessary. I like that the job enables me to earn what I deserve”. Claire, newly trained, one year with Bristow and Sutor “I never imagined a career in enforcement but always wanted to work in public services. My typical day involves planning my work schedule, what properties I need to visit and by when. I like helping debtors find the best solution. Being an enforcement agent isn’t about scaring people or being a bully. It’s about encouraging people to understand how they can find the best solution. Sometimes that involves directing vulnerable customers to support services. That part of the job is really rewarding, knowing I can help prevent someone from having to go through further stresses”. Requirements What you’ll need to succeed: For this role, it is essential that you are a resilient problem solver who can think on their feet. Strong interpersonal skills – the ability to stay calm and influence people to find the best solutions Trustworthy and honest- we want to be able to trust you to do your job to the highest standard, treating people with respect and dignity Balanced and fair- make decisions with integrity, using different tactics to handle challenging or vulnerable customers Determined and Disciplined- you’ll go the extra mile to get the job done and be rewarded for your results Other information Benefits: What’s in it for you? Basic Salary of £25,400 - £27,365 A commission and bonus structure that rewards your efforts, skills and success rates (£40,000-60,000 OTE) Company Car Fuel Card and Business Expenses Flexible working hours Smartphone Company pension plan Company Life Assurance Plan 28 days paid annual leave Funded court certification and Insurance Opportunities for future training and career development Bristow and Sutor Group is an equal opportunities employer. It promotes a culture where diversity is valued, respected and built upon, attracts and retains a workforce based on merit and ability and is reflective of the communities it serves. #INDHP

Responsibilities

The agent will be in the field visiting customers in debt with the primary goal of helping them find the best solution to avoid further enforcement action. This may involve taking payments, making arrangements, or in challenging cases, taking control of and removing goods.