The Canadian Public Safety Operations Organization (CanOps) is inviting applications from qualified persons for the position of Full-time Enforcement Dispatcher within our Provincial Emergency Communications Centre (PECC).
The PECC offers a wide range of services in the public safety spectrum. We are the first point of contact to receive, assess and route 911 calls in the Province, with the exception of Saskatoon and Regina Corporate city limits. In addition, we provide call taking and dispatch services for 365 Fire Departments, both career and volunteer, from across the Province. The PECC serves one municipal police service and several Government of Saskatchewan ministries and agencies including Ministry of Environment Conservation Officers, Saskatchewan Highway Patrol, and Community Safety Officers throughout the Province.
The Enforcement Dispatcher is responsible for monitoring and tracking officer activities with an emphasis on ensuring officer safety. Enforcement dispatchers perform a variety of job functions including running queries, responding to officer emergencies and providing resources and support as needed. We answer and process calls from the public as well as record and dispatch public safety resources for incidents and activities throughout or Province. The Enforcement Dispatcher provides clear, accurate and customer focused communications to assist in efficient and effective monitoring and response.
Becoming an Enforcement Dispatcher requires unique training, which will enable you to serve in the public safety continuum, while ensuring the safety of the responders.
The successful candidate will be required to complete a full-time, paid training term that consists of both classroom and in house training which can last up to three (3) months. After the successful completion of the training, employees will then work rotational shifts as scheduled, within our emergency communications team. We offer career advancement opportunities to cross train in other areas of emergency communications including police call taking and dispatching, 911 call taking, and fire dispatching.

Qualifications

• High School Diploma or Canadian equivalent
• Legally entitled to work in Canada
• Mandatory minimum typing speed of 35wpm
• Previous dispatch or field experience or completion of education in an accredited Emergency Communications Program are considered an asset

Skills and Abilities

• Communicate effectively in English (oral and written)
• Articulate with clear diction when speaking
• Excellent computer skills with the ability to adapt to changing technologies
• Working knowledge of Microsoft Office programs and/or equivalent(s)
• Deal with confidential information in a professional manner
• Work well in a team environment
• Manage workload in a multi-tasking environment
• Deal with the public and clients effectively and tactfully

Conditions of Employment

• Clear Criminal Record Check
• Certified hearing test
• Ability to work a rotating shift schedule consisting of 12 hour shifts both days and nights, including holidays and weekends

CanOps offers an array of employee benefits, including:

• Competitive pay, health benefits and pension
• Mental health support and programs
• Extensive and comprehensive in-house, on the job training. We invest in the right people for the job, and provide a “learn while you earn” pay during your training period.
• A supportive team environment and access to social committees
• An active OH& S Committee
• Longer shifts allowing for more days off
• Opportunities for further training and advancement
• Free parking
• Amazing scenic location just minutes down the road from the City of Prince Albert

Shortlisted candidates will be required to provide proof of educational and professional credentials as noted in their resume.
Job Types: Full-time, Permanent
Pay: From $28.30 per hour

Additional pay:

• Overtime pay

Benefits:

• Company events
• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care
• Wellness program

Flexible language requirement:

• French not required

Schedule:

• 12 hour shift
• Day shift
• Night shift
• Overtime
• Weekends as needed

Work Location: In person
Application deadline: 2025-07-20
Expected start date: 2025-09-1

Please refer the Job description for details