Engagement Associate Manager – “Dr Fun” at Sutherland

Mandaluyong, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

28 Apr, 26

Salary

0.0

Posted On

28 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Employee Engagement, Event Planning, Coordination, Budget Management, Vendor Management, Data Management, Creative Thinking, Project Management, Communication, Collaboration, Recognition Programs, Logistics Management, Survey Facilitation, Training Support, Innovation, Detail-Oriented, Goal-Driven

Industry

IT Services and IT Consulting

Description

Company Description At Sutherland, we believe work should be engaging, rewarding, and fun! We are a global leader in business process transformation, driven by a passionate team of innovators and problem-solvers. We are seeking an Engagement Associate Manager – “Dr Fun” to help us inspire, motivate, and celebrate our people through creative events, programs, and rewards. If you thrive in a dynamic environment, love to plan and execute memorable experiences, and are eager to make a tangible impact on employee engagement, we want you on our team! Job Description The Role: As our Engagement Associate Manager – “Dr Fun,” you will be the heartbeat of our Care and Services employee engagement initiatives. You will plan, coordinate, and execute a variety of events, contests, and rewards programs, ensuring every experience is memorable and drives a culture of recognition. You’ll collaborate with internal departments, external vendors, and international teams to create innovative, impactful engagement strategies. What You’ll Do: Lead and manage Care and Services incentives, rewards, and recognition programs across local and international teams. Plan, execute, and market contests, events, and activities that drive engagement and align with organizational goals. Manage logistics, budgets, and vendor relationships to ensure seamless event delivery. Coordinate leadership schedules and communications for contests, events, and recognition programs. Track, report, and analyze engagement initiatives to continuously improve impact. Support creative needs including custom swag, rewards, and recognition materials. Facilitate employee surveys, drive participation in trainings and security modules, and support engagement council initiatives. Explore and propose innovative ways to enhance employee recognition and engagement programs. Collaborate across business units to integrate engagement programs with quarterly budgets and new product launches. Expand Care and Services initiatives internationally to ensure consistency across GoDaddy sites. Qualifications What You’ll Bring: Must Haves: At least 2 years of employee engagement experience in a BPO environment Experience in a support role as an SME or Team Manager Strong Excel skills for reporting and data management Highly organized, detail-oriented, and goal-driven Nice to Haves: Knowledge of design tools for creating visual materials Coaching skills to mentor team members or volunteers Project management experience to oversee multiple initiatives simultaneously Additional Information Internal Qualifications: Must have FY25 PDP score of Exceeds Expectations (4) or Outstanding (5) Tenure of at least 18 months No Active DA willing to work onsite in Shaw

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Responsibilities

The Engagement Associate Manager will lead and manage employee engagement initiatives, planning and executing events and recognition programs. They will collaborate with various teams to create impactful engagement strategies and track the effectiveness of these initiatives.