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Engagement Consultant - Hybrid at Talent 360
Cairo, Cairo, Egypt -
Full Time

Start Date

Immediate

Expiry Date

24 Jan, 26

Salary

0.0

Posted On

26 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Client Management, Onboarding, Training, Solution Adoption, Communication, Presentation, Organizational Skills, Process Design, Mapping Tools, Software Development Models, SaaS Applications, Business Requirements, Brainstorming, DevOps Standards, Technical Coordination

Industry

Financial Services

Description
Key Responsibilities: Act as the main point of contact for clients. Support clients during onboarding, training, and solution adoption. Coordinate with internal technical teams on requirements & change requests. Follow up on client payments and approvals. Maintain professional relationships with clients throughout their journey. Participate in continuous improvement of our solutions and processes. Requirements: Bachelor’s degree in Computer Science, Information Systems, or related field. 3–5 years of experience in client-facing roles within tech or SaaS. Strong communication, presentation, and organizational skills. Expert knowledge in process design and mapping tools. Good understanding of software development models, especially SaaS applications (preferably in service management or order management domains). Hands-on experience in leading business requirements sessions & brainstorming meetings. Knowledge of DevOps standards and processes is a plus. Work Setup: Hybrid (office located in Maadi, Cairo). Monthly international travel for client meetings and engagements. If you’re passionate about technology, client success, and want to grow with a fast-moving company, we’d love to hear from you!
Responsibilities
The Engagement Consultant will act as the main point of contact for clients, supporting them during onboarding, training, and solution adoption. They will also coordinate with internal teams on requirements and maintain professional relationships throughout the client journey.