POSTING DATE

07/17/2025
2000 16th Street, Denver, Colorado, 80202, United States of America
DaVita’s fast growing holistic patient division is seeking a passionate Engagement Coordinator!
In the Engagement Coordinator position, you would be available to work Monday through Friday with weekends off, Holidays off, and 8:30-5:00 pm Mountain time.
In the Engagement Specialist role you would be impacting patients and work directly with them to improve their lives by sharing the benefits available to them that provide much needed support to their care journey.

MINIMUM QUALIFICATIONS:

• Must have Healthcare/Sales/Call Center Experience

MUST HAVE EXPERIENCE WITH USING MULTIPLE DIFFERENT SYSTEMS

• High school diploma or equivalent
• College experience or degree is preferred
• Call center / telephonic sales experience is helpful
• Type a minimum of 30 words per minute
• Familiarity with basic use of phone systems, voice mail and Microsoft Office
• Deals with confidential information and/or issues using discretion and judgment.

• Telephonic Work/Engagement – 100%
• Effectively communicates program information to new patients. Successfully (and appropriately) enrolls patients or schedules patients for appointments as required by program.
• Effectively re-engages existing patients care team members have been unable to reach.
• Conducts research as appropriate to find additional patient phone numbers and provider office contact and location information.
• Gathers and records accurate patient information
• Escalates to a licensed RN as necessary.
• Meets metrics and performance goals set for team, including quality standards.
• Performs administrative and process tasks associated with engagement
• Lives DaVita Core Values