Engagement Coordinator

at  LiveBig

• Repeatedly Voted Best Place to Work in Australia in Healthcare by AFR
• Work/life balance - paid leave for volunteering, pets, study and wellbeing
• Fantastic hybrid role - two days in a fun CBD office, the rest working from home
  LiveBig is a specialist allied health team providing therapy and assessment services for people with disability. We provide services at home and in the community and operate in Sydney, Melbourne, Perth & across Queensland, and we are looking for someone to join our recently expanded customer team in a part-time capacity
  As part of the Arriba Group, we are proud to have been consistently voted amongst the Best Places To Work in Healthcare by the Australian Financial Review - our commitment to a quality life for our staff and clients is why.

WHAT WE WANT TO SEE IN YOU

We are looking for a skilled BD/sales person who has NDIS knowledge - the needs of our clientele are very specific so that NDIS experience or knowledge is key

• Knowledge and understanding of allied health services, disability sector, the NDIS and community sector
• This is a sales/BD role - you need to feel comfortable being on the phone and working through lists of leads
• High level of customer service orientation and experience in customer relationship analysis and planning
• Ability to build, introduce and maintain customer relationships
• Proven experience in sourcing and gathering sales activities
• Works well autonomously and as part of a wider team
• Works flexibly and adaptively in a fast paced dynamic and outcomes focused team environment
• Highly developed communication skills, negotiation, relationship building and interpersonal skills
• Fun! We want passion and excitement for the meaningful work we do
• Hold/eligibility for an Australian driver’s licence, WWCC and satisfactory police check

Reporting into the National Operations Manager, this role is focussed on Sydney as part of the national CRM/Engagement team

• Full-time & Permanent part time (0.6 FTE)
• Can be based anywhere in Sydney (hybrid role - 2 days per week in our Sydney CBD office)
• Create, maintain, and enhance participant referral pathways and customer relationships, identifying gaps and developing protocols for efficient referral processes
• Establish and maintain strong relationships with key referrers and stakeholders, community organisations, clients, and their families/carers to access and promote LiveBig allied health services
• Represent LiveBig at meetings, community events, expos and networking opportunities