Get to Know Us::
It’s fun to work in a company where people truly believe in what they’re doing!
At BlackLine, we’re committed to bringing passion and customer focus to the business of enterprise applications.
Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance.
Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers.
Work, Play and Grow at BlackLine!
Make Your Mark::
We are seeking a strategic and results-oriented leader to join our global Professional Services organization as the Engagement Director of Professional Services for ANZ. This key role will oversee all customer engagements and lead Professional Services (PS) activities across Australia and New Zealand, reporting directly to the VP of Professional Services for EMEA/APAC.
As Engagement Director, you will be responsible for managing all aspects of customer onboarding, implementation, and post-go-live services in the ANZ region. Your focus will be on ensuring high-quality execution, delivering measurable business outcomes, and maintaining exceptional client satisfaction throughout the entire customer lifecycle.
You will have full accountability for regional services performance, including revenue and utilization metrics, while driving operational excellence and scaling delivery capabilities. The role also involves close collaboration with Sales, Customer Success, Support, and other internal and regional stakeholders to ensure a seamless integrated customer experience.
As the leader of a high-performing services team, you will drive strategic consulting engagements and support clients in realizing long-term value from their investment. Your leadership will be key to expanding our presence in the ANZ market while aligning regional practices with global Professional Services standards.
You’ll Get To::

TECHNICAL/SPECIALIZED KNOWLEDGE, SKILLS, AND ABILITIES:

• Extensive experience of ERP and/or Financial systems deployments
• Knowledge of project management software such as Certinia PSAKnowledge or experience with CRM tools, such as Salesforce

Please refer the Job description for details