About the job

• Responsibilities● Managing the client expectations- Stakeholder, Sponsor, Steering Committee Expectations and Relationship Management with customer● Program Kickoff, create Program Charter, Create Roadmap and Defining Program / Account level standards● Exp in Defining Infrastructure architecture and Sprint 0 plan would be an advantage● Defining Project schedule plan and project resource requirements ● Periodic Catch-up/status meeting with customer● Tracking of cost, Effort, Schedule and Risks● Conduct Technical solution design review to ensure design is aligned with Appian design principles and customer’s long term objectives● Coordinating with PMO regarding resource additions and releases● Periodically conduct design reviews of the project to ensure and enforce reusability, framework centric designs and adopting lessons learnt from the customer engagement across the organization● Handling communication related to contract, resource changes and onsite travel● SOW preparation, SOW signoff and SOW renewal● Resolving project internal issues and handling escalations● Reviewing the timesheet updates by the team● Communicating the Holiday details to the customer● Periodic one-to-one catch up with Team Project Lead/Team for project improvements/review individual goals/360 degree feedback● Periodic career log review of team(Set achievable but challenging targets, provide objective feedback, support improvement,etc)● Good command over written and oral communications● Ability to multi-task and handle multiple projects is a plus.● Provide Status report to the management as well as customers